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Overview

The Inbox is Metoro’s way of telling you when you need to take action. It’s designed to be as low-noise as possible, surfacing only significant issues that require your attention.

Accessing the Inbox

Navigate to Inbox in the main navigation or go directly to your Inbox.

What Appears in the Inbox

The Inbox surfaces items from multiple sources that require action:
SourceItem Types
Guardian AIBugs detected, suggested fixes, investigation findings
Issue DetectionOOM events, CPU throttling, right-sizing recommendations
Anomaly DetectionError rate spikes, latency anomalies
Deployment VerificationFailed verifications, breaking changes detected
ConfigurationSetup issues, integration problems
Items in the Inbox are curated to be actionable. We intentionally keep it low-noise so that when something appears, it’s worth your attention.

Working with Inbox Items

Reviewing Items

  1. Click on an inbox item to view full details
  2. Review the summary and any investigation details
  3. Check the suggested actions

Applying Fixes

When a fix is suggested:
  1. Review the proposed changes
  2. Click Accept to apply the fix (creates a PR for code changes)
  3. Or click Dismiss if the fix isn’t appropriate
Always review suggested fixes before applying them. Pull requests are created for code changes that require your review and approval before merging.

Managing Items

  • Resolve - Mark an item as resolved after addressing it
  • Dismiss - Remove an item if it’s not relevant
  • Snooze - Temporarily hide an item to address later

Issue Notifications

You can configure notifications to alert you when Guardian creates a new issue.

Setting Up Notifications

  1. Navigate to SettingsFeaturesIssue Notifications
  2. Click Add Notification Configuration
  3. Configure your notification rules

Notification Filtering

Issue notifications support the same filter builder used by other notification features, but only issue_created notifications are emitted. eventType is the guaranteed routing field for this notification.
TagDescriptionExample
eventTypeNotification event typeissue_created

Example Configuration

Send all new Guardian issues to your preferred channel:
Config 1:
  • Filter: leave blank
  • Destination: #guardian-issues

Inbox Philosophy

The Inbox is designed with these principles:

Low Noise

We only surface items that truly need attention. You shouldn’t be overwhelmed with notifications—when something appears in your inbox, it matters.

Actionable

Items should be actionable. We try to provide not just information about problems, but concrete steps to resolve them.

Smart Routing

Use issue notifications to send new Guardian findings to the channel or integration that should triage them first.

Best Practices

Check Regularly

Make the Inbox part of your workflow. Check it regularly to stay on top of issues.

Configure Notifications

Set up issue notifications so new Guardian findings reach the right channel immediately.

Review Suggested Fixes

When a fix is suggested:
  1. Understand the root cause first
  2. Review the proposed changes carefully
  3. Test in a non-production environment if possible
  4. Apply and monitor the results

Provide Feedback

If suggestions aren’t helpful:
  • Dismiss unhelpful items
  • Reach out to our team with feedback
  • This helps us improve the system