Overview
Guardian notifications keep your team informed about:- New investigations initiated by Guardian
- Recurring issues that Guardian has seen before
- Investigation summaries with findings and recommendations
- Critical insights that require immediate attention
Guardian notifications are separate from regular alert notifications. They contain AI-generated insights and investigation results rather than raw alerts.
Setting Up Notifications
Step 1: Enable Notification AI
Before configuring notifications, ensure Guardian AI is enabled:- Navigate to Settings → AI Settings → Notifications
- Toggle Enable AI Notifications to activate notifications
- Click Save to apply changes
Step 2: Select Notification Channels
Guardian can send notifications to multiple channels simultaneously:Slack Integration
1
Connect Slack
- Click Add Slack Integration in notification settings
- Authorize Metoro to access your Slack workspace
- Grant necessary permissions for posting messages
2
Select Channels
Choose which Slack channels should receive Guardian notifications:
- #incidents - For critical investigations
- #engineering - For all technical investigations
- #alerts - For investigation summaries
PagerDuty Integration
1
Connect PagerDuty
- Click Add PagerDuty Integration
- Enter your PagerDuty API key
- Authorize Metoro to create incidents
2
Select Services
Map Guardian notifications to PagerDuty services:
- Select which services receive AI investigations
- Configure severity mapping
- Set escalation policies
3
Configure Urgency
Set urgency levels for different investigation types:
- High - Critical service issues with user impact
- Low - Non-critical issues or informational investigations
Webhook Integration
1
Create Webhook
- Click Add Webhook
- Enter your webhook endpoint URL
- Configure authentication (if required)
2
Customize Payload
Define the webhook headers, body format, and content.