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Overview

Guardian notifications keep your team informed about:
  • New investigations initiated by Guardian
  • Recurring issues that Guardian has seen before
  • Investigation summaries with findings and recommendations
  • Critical insights that require immediate attention
Guardian notifications are separate from regular alert notifications. They contain AI-generated insights and investigation results rather than raw alerts.

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Setting Up Notifications

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Step 1: Enable Notification AI

Before configuring notifications, ensure Guardian AI is enabled:
  1. Navigate to Settings → AI Settings → Notifications
  2. Toggle Enable AI Notifications to activate notifications
  3. Click Save to apply changes

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Step 2: Select Notification Channels

Guardian can send notifications to multiple channels simultaneously:

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Slack Integration

1

Connect Slack

  1. Click Add Slack Integration in notification settings
  2. Authorize Metoro to access your Slack workspace
  3. Grant necessary permissions for posting messages
2

Select Channels

Choose which Slack channels should receive Guardian notifications:
  • #incidents - For critical investigations
  • #engineering - For all technical investigations
  • #alerts - For investigation summaries
You can select multiple channels for different severity levels

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PagerDuty Integration

1

Connect PagerDuty

  1. Click Add PagerDuty Integration
  2. Enter your PagerDuty API key
  3. Authorize Metoro to create incidents
2

Select Services

Map Guardian notifications to PagerDuty services:
  • Select which services receive AI investigations
  • Configure severity mapping
  • Set escalation policies
3

Configure Urgency

Set urgency levels for different investigation types:
  • High - Critical service issues with user impact
  • Low - Non-critical issues or informational investigations

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Webhook Integration

1

Create Webhook

  1. Click Add Webhook
  2. Enter your webhook endpoint URL
  3. Configure authentication (if required)
2

Customize Payload

Define the webhook headers, body format, and content.

Guardian Overview

Learn about Guardian AI capabilities

Slack Integration

Detailed Slack integration setup

PagerDuty Integration

Complete PagerDuty configuration guide