Billing

Stripe

Stripe is the default billing method for Metoro. If you haven't explicitly changed to something else then you will be useing Stripe.

Upgrading to the Scale plan

To upgrade to the Scale plan, just click on the Scale plan in billing. You will then be taken to stripe where you can enter a credit card to be charged.

Alternatively, you can choose to pay through AWS Marketplace. See instructions here.

Updating payment method

To update your payment details:

  1. Head to billing
  2. Click Update your billing details. You will then be redirected to Stripe.
  3. In stripe you can update your payment method

Getting previous invoices

To get previous invoices:

  1. Head to billing
  2. Click Update your billing details. You will then be redirected to Stripe.
  3. In Stripe, you can download any of your last invoices to get an itemised receipt.

Cancellation

To cancel your Metoro membership, move yourself to the hobby tier by clicking on the plan in billing. When you move to the hobby plan, you will immediately be charged for the amount used in the current billing cycle on your existing plan. No further charges will be made.

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