Metoro has made visibility into our Kubernetes environment effortless with on-demand event analysis and AI-driven root-cause investigations. Nothing is hidden anymore.
Fully managed by us·SOC 2 Type II · 99.95% SLAMetoro Cloud,
Metoro Cloud,
observability without the ops.Metoro Cloud,observability without the ops.
Managed Kubernetes observability with zero backend to operate. One Helm install, automatic scaling, and production-ready in under 5 minutes.
One-minute install
Install
Live in 60 seconds
- Single Helm command
- Zero code changes
- 7 signals out of the box across every node, pod and container
Trusted by hundreds of the best at
Porter
Remy Security
Porter
Remy Security
DocioHealth
Porter
The problem
Stop wasting ops time running observability stacks in house.
Self-hosted Kubernetes observability means running Prometheus at scale, sharding OpenSearch, and tuning a tracing backend like Jaeger or Tempo, then stitching them together with dashboards, alerts, and integrations that need constant attention.
As your cluster grows, telemetry grows faster. Storage doubles every quarter, ingest workers fall behind during incidents, and retention windows get cut back to keep the cloud bill under control. Capacity planning quietly becomes a quarterly project.
Your platform team carries the pager for the monitoring stack and the audit burden for the data inside it. Engineers who should be shipping product spend their week patching exporters, rotating tokens, and answering security questionnaires.
Platform tax
months of engineering work to build and keep a self-hosted observability stack production-ready
On-call drag
platform teams paged for Prometheus, OpenSearch, tracing, and storage during the incidents they need to debug
Cost sprawl
storage, ingest, upgrades, and retention costs that quietly turn monitoring into its own product
The solution
Managed Kubernetes observability, run end-to-end by us.
Install the Metoro agent with one Helm command. Distributed traces, metrics, logs, profiles, and Kubernetes context start flowing within minutes - no databases to provision, no Helm umbrella charts to maintain, no staging environment to mirror.
We run the ingest pipeline, storage, query layer, retention, upgrades, and 24×7 on-call rotation behind it. Every release ships through our internal staging fleet before it reaches your tenant.
Your engineers get production-grade observability. Your platform team gets its roadmap back.
Technical docs< 5 minto first signal
Production-ready without the buildout
One Helm install starts collecting Kubernetes telemetry without provisioning storage, queues, or query infrastructure.
0 serversfor your team to run
Metoro operates the backend
We handle scaling, upgrades, retention, indexing, backups, and the observability pager.
Capabilities
A production-grade platform, on day one.
Everything you would have built yourself - already running, already on-call, already compliant.
5-minute setup
One helm install drops a lightweight eBPF agent on every node. Metrics, logs, traces, and profiles start flowing immediately - no infrastructure to provision.
Zero maintenance
We own the upgrades, patches, and capacity planning for the entire backend. Your team never gets paged for the monitoring stack itself.
Infinite scale
Ingest auto-scales from a single dev cluster to fleets of thousands of nodes. No tuning, no shard rebalancing, no surprise back-pressure during incidents.
Global infrastructure
Pick the region that matches your data residency and latency needs. We run isolated control planes across the US, EU, and Asia-Pacific.
99.95% uptime SLA
Financially backed availability commitment with multi-AZ failover and independent storage replicas. Your monitoring is up when you need it most.
SOC 2 Type II
Enterprise security defaults: encryption in transit and at rest, SSO / SAML, RBAC, audit logs, and signed compliance reports on request.
Security
Built for the security review.
The same controls your platform team would put in place themselves - already implemented, already audited, already in production.
Compliance & audits
Audited annually against the controls enterprise security teams already evaluate against. Reports available on request under NDA.
- SOC 2 Type II - annual audit
- Penetration tested by an independent third party
- Sub-processor list and DPA on request
Encryption everywhere
Every byte is encrypted, in motion and at rest.
- TLS 1.3 in transit, AES-256 at rest
- Secrets and tokens never written to disk in cleartext
Access & identity
Bring your existing identity provider and enforce least-privilege access for every engineer, service, and API token.
- SSO / SAML 2.0 (Okta, Google, Microsoft Entra)
- Role-based access control with custom roles
- Immutable audit log of every read and admin action
SOC 2 Type IIaudited annually
PrivateLinkAWS · GCP · Azure
Reliability
Available when you need it most.
Observability that fails during an incident is worse than no observability at all. Metoro Cloud is engineered for multi-AZ failover, on-called 24/7, and contractually committed to 99.95% monthly uptime.
Service-level commitment
99.95%
Monthly uptime SLA
Below 99.95%10% credit
Below 99.90%25% credit
Below 99.00%50% credit
Credits applied automatically against the next monthly invoice.
99.95%
Uptime SLA
financially backed credit
30 min
Severity 1 response
on-call engineer, 24/7
3+
AZs per region
synchronous replication
Pricing
Simple predictable pricing
Pay only for what you use, no hidden fees, no surprises.
Hobby
FREE
Free forever. For those who like to experiment.
Get startedFeatures
- 1 Cluster
- 1 User
- 2 Nodes
- 200GB Ingested / month
Popular
Scale
$20
USD / node / month
Data Transfer: $0.20 / GB on excess over 100GB / node.
Our standard plan for all but the largest teams.
Get startedFeatures
- Unlimited clusters
- Unlimited users
- Unlimited nodes
- 100GB Ingested / node / month
- Support via slack with our engineers
Enterprise
LET'S TALK
For large organizations with specific needs.
Features
- Unlimited clusters
- Unlimited users
- Unlimited nodes
- Bulk discounts
- 24/7 white glove support and onboarding
- Custom SLAs
- On-premises deployments
- Bring your own cloud - Metoro in your VPC managed by us.
Purchase through Stripe in-platform, the AWS Marketplace listing, or our AWS Marketplace seller profile, whichever fits your preference. Compare prices with other vendors using our price calculators. See Metoro ROI for how Metoro can help you save money.
Customer feedback
What teams are saying.
Metoro absolutely slaps, so good ❤️
Detection, investigation, and the fix PR - all before I finished reading the page. It's the first AI SRE that's actually earned its name.
Metoro has been a huge boon to our observability ecosystem; saving us time and effort getting the information we care about most out of our clusters. The only thing cooler than the tool has been the people behind it.
It found exactly what I was looking for in the logs. Amazing.
We used to spend an hour digging through dashboards when something broke. Now Metoro figures it out in minutes - our on-call engineers love it.
AI root cause analysis is just amazing. Helps us save a ton of time.
We installed Metoro, and it just worked.
I'm literally able to look up at a Slack notification from Metoro whilst having noodles, tap the link, access the Metoro dashboard, see what customers on Porter Cloud are doing and take a call in real-time. For me, that's the best thing ever.
In the last week, we've detected and blocked 10 malicious agents running on our infrastructure. Without Metoro, they would still likely be running.
Metoro made it incredibly simple for us to not just observe and trace logs, but also to dive into AI-driven investigations effortlessly - turning complex Kubernetes monitoring into a smooth, intuitive experience.
Anyone running user agents on their infrastructure needs a solution like Metoro. It's just a case of when, not if a malicious agent will be running.
FAQ
Frequently Asked Questions
Everything about Metoro Cloud.
How quickly can I get started with Metoro Cloud?
You can be up and running in under 5 minutes. Sign up, install our lightweight eBPF agent with a single Helm command, and start seeing your metrics, logs, and traces immediately. No infrastructure setup or backend configuration required.
What security measures does Metoro Cloud have in place?
Metoro Cloud is SOC 2 Type II certified. All data is encrypted in transit using TLS 1.3 and at rest using AES-256. We support SSO/SAML, role-based access control, and audit logging. SOC 2 reports are available on request under NDA.
How does Metoro Cloud handle data retention and storage?
Metoro Cloud offers flexible retention policies from 7 days to 2 years depending on your plan. Data is stored in highly available, geographically distributed storage with automatic backups, and you can export your data at any time through our APIs.
What happens if I exceed my plan limits?
Metoro Cloud automatically scales with your needs. If you approach your plan limits we notify you in advance, and you can either upgrade or configure sampling rules to stay within them. We never silently drop data without warning.
Can I integrate Metoro Cloud with my existing tools?
Yes. Metoro Cloud integrates with Slack, PagerDuty, Datadog, Grafana, and more. We provide webhooks, REST APIs, and full OpenTelemetry compatibility for maximum interoperability with your existing stack.
When should I pick self-hosted Metoro instead?
Self-hosted Metoro makes sense if you need data to never leave your VPC, or if you have very specific compliance requirements that prevent using a managed service. Most teams pick Cloud because it removes the operational burden - but the same product is available on-prem.
How does Metoro Cloud compare to running Prometheus and Grafana yourself?
Metoro Cloud gives you metrics, traces, logs, profiles, and Kubernetes context in one platform without operating Prometheus, OpenSearch, Loki, Tempo, or Grafana. You skip the capacity planning, sharding, and monitoring-stack on-call, and still get an open, OpenTelemetry-compatible ingest path so your existing instrumentation keeps working.
Is Metoro Cloud an alternative to Datadog or New Relic?
Yes. Metoro Cloud covers the same ground as Datadog and New Relic for Kubernetes workloads - APM, infrastructure metrics, logs, and continuous profiling - at a flat per-node price. There are no per-host, per-custom-metric, or per-ingest-GB fees, which usually drives the bill down significantly for cloud-native teams.