Your AI SRE Copilot

Metoro autonomously discovers, surfaces and root causes issues in production.

Backed by

    • Y Combinator
    • Apertu
    • Coconut Creek Club
    • XG Ventures
    • Remus Capital
    • And more...

Everything you need to stay on top of production

Metoro automates investigations to surface the right information at the right time, so you can get back to green quicker.

Metoro leverages structured observability data to understand where issues are happening. Then summarises its findings for you so you dont have to spend time digging through 1000s of indicators.

Use cases

How can Metoro help you in your role?

Developers

Cut MTTR in half.

Developers leverage Metoro's trace analysis and AI root causing to quickly understand the most likely cause of an issue to understand where they need to dig deeper.

Support

Triage quickly with confidence.

Support teams use Metoro to understand where issues are coming from in complex architectures so they can triage issues to the right team without needing to understand the entire system.

SREs

Understand the most important issues to work on.

SREs rely on Metoro's auto-categorization to understand the common causes of issues across the organization so they can prioritize the most impactful work.

Frequently asked questions

If you can’t find what you’re looking for, check out our docs or drop us an email and we’ll get back to you asap.

    • How does Metoro work?

      Metoro connects to your observability provider, heavily leveraging analysis of tracing data to understand where issues are happening. It then summarises its findings for you so you dont have to spend time digging through 1000s of indicators.

    • Which observability providers does Metoro support?

      Metoro currently supports Splunk Observability Cloud and Grafana Cloud. We're always adding more, so let us know if you'd like to see your provider supported.

    • Does Metoro integrate with my alerting system?

      Metoro currently has an integration with opsgenie and we'll be adding support for PagerDuty soon.

    • Where can I learn more about Metoro?

      You can take a look at our docs! Or you can get on a call with us and we can walk you through the product.

    • Which LLM providers does Metoro support?

      We currently rely on OpenAI models hosted in Azure, we have deployments in each of the major regions to avoid crossing jurisdictional boundaries. We will be supporting hosted LLMs soon, let us know if you'd like to see support so we can prioritize it.

    • Do you have a self hosted offering?

      We do offer a self hosted version of Metoro as part of our Enterprise plan. It's packaged as a helm chart deployable in Kubernetes. Please reach out to us for more information about this offering.

    • Do you offer API access?

      Metoro is an API first company, we don't believe in data silos. As we stabilize our API we will be opening it up to customers. If you have a specific use case in mind, let us know and we can prioritize it.

    • Do I need to enter my credit card to sign up?

      No, you can sign up and get 14 days of free access to Metoro Business without entering your credit card. You'll automatically be downgraded to the free tier after 14 days if you don't enter your credit card and select a plan.

    • What data do I need to collect for Metoro to work?

      Metoro leverages traces, metrics and logs to understand your system.