Current Status: Voyado is UP
We checked the official Voyado status page for updates 2 mins, 9 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-09-06 15:12 | [Engage] Disruptions to person lookups | minor | 1 hr, 17 mins | Our supplier indicate through their status page that services have been restored since approx. 1 hour. Our monit...read more |
| 2024-09-03 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-03 11:45 | Shopify app - 504 Gateway Time-out | critical | 15 mins | This incident has now been resolved and more information to come.This incident has now been resolved and more information to come. |
| 2024-08-27 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-20 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-20 11:50 | [OTHER] Delays in ticketing through email (Support) | minor | 1 hr, 14 mins | Zendesk reported the incident closed at 12:21 CESTZendesk reported the incident closed at 12:21 CEST |
| 2024-08-20 10:30 | [Engage] Service disruptions for a subset of customers | minor | 2 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-18 13:30 | [Engage] Image delivery issues | minor | 20 hrs, 19 mins | This is incident has been resolved. A post mortem will be provided as soon as it's ready.This is incident has been resolved. A post mortem will be provided as soon as it's ready. |
| 2024-08-13 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-06 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-05 13:07 | [Engage] Delays in messaging | minor | 4 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-30 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-24 08:52 | Disturbance identified | minor | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-23 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-16 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-14 10:08 | Latency and API reponse timeouts | major | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-12 14:44 | Voyado Engage - Problems With send-outs | minor | 6 hrs, 59 mins | The incident has been solved. We’re still sending messages that’s been delayed. All the delayed messages will be ...read more |
| 2024-07-09 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-02 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-25 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-18 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-14 09:39 | [Engage] - Delays to some BI-exports | minor | 2 hrs, 24 mins | This incident has been resolved. The following BI-exports will run as scheduled and contain both new data as well...read more |
| 2024-06-11 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-04 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-30 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-28 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-27 15:29 | Engage: Slowness in API reported | major | 1 hr, 35 mins | Monitoring has shown no signs of deterioration and we deem it safe to declare this incident resolved. Investiga...read more |
| 2024-05-22 10:17 | [Elevate] Problems loading Email section | minor | 1 hr, 54 mins | We have been able to locate AND fix the problem, which means the Email section should be back to normal again. W...read more |
| 2024-05-21 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-14 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-07 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-23 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-22 11:03 | [Engage] - FTP server is currently unavailable | critical | 19 mins | FTP is back online.FTP is back online. |
| 2024-04-16 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-16 09:31 | [Engage] Application unreachable | critical | 3 hrs, 41 mins | We are still seeing normal operations and will thanks to this declare this incident resolved. We regained normal ...read more |
| 2024-04-15 15:21 | Degraded performance in search results and recommendations | minor | 1 hr, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-09 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-26 07:12 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-19 07:11 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-12 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-12 16:59 | Delay in messages delivery for some messages | minor | 1 hr, 30 mins | All operations affected by the disturbance have been recovered and Voyado is now operating normally.All operations affected by the disturbance have been recovered and Voyado is now operating normally. |
| 2024-03-08 09:36 | [Engage] Investigating slow response times for certain endpoints | minor | 127 hrs, 34 mins | Having monitored the platform for a period of time we can conclude that the mitigating actions taken have had a p...read more |
| 2024-03-05 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-28 08:32 | Shopify app - Webhooks failing in Shopify | major | 22 hrs, 36 mins | Incident was resolved 28th of Feb around 15:00 CET. All missing data will be re-synced.Incident was resolved 28th of Feb around 15:00 CET. All missing data will be re-synced. |
| 2024-02-27 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-20 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-19 10:12 | Shopify app - False negative information associated to Shopify POS order sync and Refund sync | maintenance | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-02-13 21:00 | [Scheduled] Voyado Engage- Service window | maintenance | 3 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-12 08:35 | Disturbance identified | minor | 1 hr, 5 mins | All operations affected by the disturbance have been recovered and Voyado is now operating normally.All operations affected by the disturbance have been recovered and Voyado is now operating normally. |
| 2024-02-07 09:58 | [Engage] Delays in service | minor | 1 hr, 49 mins | This incident has been resolved.This incident has been resolved. |