Current Status: Pusher is UP
We checked the official Pusher status page for updates 4 mins, 7 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-09-02 11:04 | Inaccurate Account Usage Warnings Reported | minor | 53 mins | We have resolved the statistics computation issue. Connection counts should be correct again and remain accurate...read more |
| 2024-08-02 11:06 | Statistics Aggregation delayed | none | 1 hr, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-10 07:10 | [Scheduled] Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-10 04:46 | Email Deliverability Issues | none | 0 second | We are experiencing issues with email deliverability. Messages are successfully injected but may not be delivered...read more |
| 2024-06-05 21:01 | Stats collection experiencing an interruption | critical | 1 hr, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-22 08:16 | Intermittent failures delivering webhooks on EU cluster | minor | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-20 08:42 | Experiencing Degraded Performance in EU clusters for Pusher Channels | none | 1 hr, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-18 10:06 | Experiencing Delays in Webhook Processing for Pusher Channel | none | 3 hrs, 8 mins | The disturbance have been resolved.The disturbance have been resolved. |
| 2024-04-22 06:00 | SSL certificate renewal for our legacy telemetry endpoint | none | 0 second | The SSL certificate for our client stats endpoint expired at 00:00 UTC, but the issue was resolved at 8:49 AM UTC...read more |
| 2024-04-05 11:18 | High Latency in US2 on Channels WebSocket Client API | none | 9 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-04 19:13 | High Latency in US2 on Channels WebSocket Client API | none | 15 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-04 09:28 | Functions dashboard returns error | minor | 2 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-02 06:12 | Pusher.com website down | none | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-30 04:15 | Service Disruption Notice: Pusher US2 Cluster | none | 0 second | On Saturday March 30th from 04:15 UTC until 11:30 UTC Pusher channels experienced a partial outage and higher tha...read more |
| 2024-02-25 01:02 | Pusher US2 webhooks delayed | minor | 3 hrs, 9 mins | We have identified the issue and resolved it. Webhooks are behaving as expected again.We have identified the issue and resolved it. Webhooks are behaving as expected again. |
| 2024-02-24 02:29 | Pusher US2 webhooks delayed | minor | 11 hrs, 6 mins | All delayed US webhooks completed processing at approximately 730 UTC. This incident is resolved.All delayed US webhooks completed processing at approximately 730 UTC. This incident is resolved. |
| 2024-02-23 23:53 | Pusher EU webhooks delayed | minor | 13 hrs, 43 mins | All delayed EU webhooks completed processing at approximately 1030 UTC. This incident is resolved.All delayed EU webhooks completed processing at approximately 1030 UTC. This incident is resolved. |
| 2024-02-22 22:24 | Pusher US3 cluster outage | none | 2 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-26 15:37 | Channels Stats Missing Data | none | 0 second | Between 15:37 - 16:01 UTC we encountered an issue with our stats pipeline that resulted in missing metrics. Custo...read more |
| 2023-12-05 17:34 | Public EU cluster outage | critical | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-01 20:31 | US2 Customers may be experiencing latency issues with or unable to utilize the Channels WebSocket an... | minor | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-30 10:30 | Customers using Datadog exporter feature at pusher channels might experience a small data loss or de... | minor | 47 mins | This incident is being resolvedThis incident is being resolved |
| 2023-11-29 15:17 | High latency on channels US2 API | minor | 52 mins | Our engineering team has confirmed this issue has been mitigated. We apologise for any inconvenience this may hav...read more |
| 2023-11-22 13:08 | A subset of webhooks may not be successfully delivered - EU cluster only | minor | 1 hr, 19 mins | Our engineering team has rolled out a fix and has confirmed webhooks delivery is fully operational on the affecte...read more |
| 2023-11-19 10:15 | intermittent issues with publishing messages in EU cluster | minor | 24 hrs, 26 mins | This issue has been resolvedThis issue has been resolved |
| 2023-11-15 18:36 | Webhook delivery issue - Channels EU cluster | minor | 26 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-14 12:55 | Channels EU cluster having intermittent issues | critical | 4 hrs, 41 mins | The cluster is now operational following the implementation of a fix at 17:13 UTC. Our team is actively monitorin...read more |
| 2023-10-25 04:00 | Disruption in Channels stats integration | none | 0 second | Between 06:10 and 09:14 UTC, we encountered an issue that temporarily disrupted the export of data to our stats i...read more |
| 2023-10-23 08:24 | Marketing website is unreachable for some visitors | minor | 58 mins | The marketing website (pusher.com) should now be reachable for all visitors, and this incident is now resolved. ...read more |
| 2023-10-18 14:30 | Partial outage in eu cluster | none | 0 second | Between 14:30 and 14:45 UTC, the Channels API experienced a partial outage. At its peak, approximately 32% of req...read more |
| 2023-10-16 08:57 | Insights and graphs not available in neither customer and admin view | none | 38 hrs, 23 mins | Most customers have had their graphs restored. Over the next few days, the team will persist in their efforts to ...read more |
| 2023-09-18 19:03 | Elevated API Errors | major | 12 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-11 04:00 | [Scheduled] [Urgent] MT1 cluster maintenance | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-09 04:00 | [Scheduled] [Urgent] MT1 and EU cluster maintenance | maintenance | 1 hr, 2 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-07 14:23 | MT1 Cluster issues | critical | 1 hr, 5 mins | This issue is now resolved and the service is operational once more. An RCA will be published once we conclude i...read more |
| 2023-09-06 14:55 | MT1 cluster outage | critical | 6 hrs, 29 mins | This issue is now resolved, with connections being established successfully across both websocket and fallback pr...read more |
| 2023-09-05 21:11 | MT1 Elevated Errors | critical | 1 hr, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-15 12:30 | Elevated error rates on mt1 cluster | none | 0 second | Between 12:33 and 13:05 UTC customers may have encountered an increase in error rates when interacting with the C...read more |
| 2023-08-02 17:30 | Partial disruption in DataDog metrics exporter | none | 0 second | An incident occurred yesterday during a maintenance operation, resulting in disruptions to our stats exporter. So...read more |
| 2023-07-27 03:39 | ap3 cluster experience reconnections for transports: sockjs, xhr_streaming, and xhr_polling | none | 18 mins | The issue has been identified and resolved.The issue has been identified and resolved. |
| 2023-07-17 07:00 | [Scheduled] Pusher Dashboard maintenance | maintenance | 1 hr, 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-14 07:00 | [Scheduled] Pusher Dashboard maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-12 21:00 | [Scheduled] Pusher Dashboard maintenance | maintenance | 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-10 17:09 | Issues impacting clients connected to our fallback transports in the MT1 cluster | none | 54 mins | Between 15:50 to 18:00 UTC, we experienced a DNS related issue that affected a substantial portion of our sockjs ...read more |
| 2023-06-21 17:30 | Partial outage in MT1 cluster | none | 0 second | Between 19:22 and 19:51, approximately 1.2% of messages failed, and a considerable number of our clients experien...read more |
| 2023-06-21 13:00 | Partial outage in MT1 cluster | none | 0 second | Between 14:55 and 15:07 UTC, the Presence and Channel Existence state features in MT1 were affected, particularly...read more |
| 2023-06-05 12:31 | MT1 API service degradation | none | 0 second | From 13:31 to 13:53 we are aware of an increase in error rates and elevated latencies when interacting with the P...read more |
| 2023-06-05 08:36 | Customers are unable to access the Pusher Dashboard. | major | 2 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-02 10:45 | Mt1 cluster outage - API and Connections unavailable | none | 1 min | This incident has been resolved. It started at 10:32 UTC and the fix was deployed at 10:35 UTC.This incident has been resolved. It started at 10:32 UTC and the fix was deployed at 10:35 UTC. |
| 2023-05-17 11:04 | EU cluster outage - API and Connections unavailable | none | 13 mins | This incident has been resolved.This incident has been resolved. |