OPEN Status

Is OPEN down?

Current Status: OPEN is UP

We checked the official OPEN status page for updates 4 mins, 8 seconds ago.

Past OPEN Incidents

Source: Official OPEN status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-09-04 12:10 Degraded performance in the API for GPT-4o mini
minor
45 mins

The incident was resolved. API impact started at approximately 6:38 PM GMT and ended at 7:17 PM GMT.The incident was resolved. API impact started at approximately 6:38 PM GMT and ended at 7:17 PM GMT.

2024-09-04 09:03 Delays in processing fine-tuning jobs
minor
1 hr, 50 mins

Fine-tuning jobs are running normally and without delay at this timeFine-tuning jobs are running normally and without delay at this time

2024-08-28 11:16 Elevated errors rates in Assistants API and ChatGPT
major
2 hrs, 20 mins

This issue has now been resolved. We apologize for any inconvenience this may have caused.This issue has now been resolved. We apologize for any inconvenience this may have caused.

2024-08-28 08:19 Elevated error rates for ChatGPT
major
2 hrs, 38 mins

Between 8:01AM to 8:39AM PT, users encountered higher error rates on ChatGPT. This issue is now resolved. Thank y...

2024-08-27 12:27 Elevated error rates for gpt-4o-mini-2024-07-18 fine-tuned models
minor
1 hr, 47 mins

This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience.

2024-08-26 20:27 Increased conversation latency in ChatGPT
none
0 second

Today, between 12:51AM - 12:51PM PT, conversations on ChatGPT experienced increased latency. This issue is now re...

2024-08-21 13:35 Authentication Issues on ChatGPT and the API Platform
none
0 second

Between 9:15am and 1:15pm PT, we saw an increase of authentication issues affecting logins to ChatGPT and the API...

2024-08-21 11:00 Elevated error rate impacting Assistants API
none
0 second

Between 10:35am - 10:53am PT, Assistants API experienced elevated error rates. This issue is resolved.Between 10:35am - 10:53am PT, Assistants API experienced elevated error rates. This issue is resolved.

2024-08-21 09:27 Elevated errors impacting logins to ChatGPT and the API Platform
critical
35 mins

From 9:14 AM to 9:35 AM PT, users experienced increased error rates while trying to log into ChatGPT and the API ...

2024-08-20 18:04 Elevated errors impacting logins to ChatGPT and the API Platform
none
38 mins

Between 5:48pm and 6:04pm PT, users experienced elevated error rates when attempting to log into ChatGPT and the ...

2024-08-19 11:51 File uploads returning error messages
major
3 hrs, 11 mins

File uploads should be working as expected. This issue is resolved.File uploads should be working as expected. This issue is resolved.

2024-08-16 11:53 Elevated error rates for ChatGPT and Platform API
major
5 hrs, 42 mins

From 11:38am PT to 12:33pm PT and then from 1:02pm PT to 1:16pm PT, some users saw elevated errors across ChatGPT...

2024-08-15 09:48 Elevated error rates for the Assistants API
major
0 second

Between 8:40AM and 9:23AM PDT, all requests to the Assistants API were failing. Assistants in the OpenAI Playgrou...

2024-08-15 08:59 Elevated error rates for ChatGPT
major
2 hrs, 38 mins

All systems should now be functioning normally.All systems should now be functioning normally.

2024-08-13 14:50 Elevated error rate impacting API
none
34 mins

Between 11:25 AM PT and 2:30 PM PT, we experienced elevated API error rates on Completions API, Tool Calling, and...

2024-08-13 08:11 Chat history failing to load for some users.
minor
1 hr, 26 mins

This incident is now resolved.This incident is now resolved.

2024-08-05 11:53 Elevated errors in ChatGPT when using the browsing tool
major
1 hr, 22 mins

This incident should now be resolved. This started 6:33pm GMT and lasted until 8:14pm GMT.This incident should now be resolved. This started 6:33pm GMT and lasted until 8:14pm GMT.

2024-07-31 09:09 Elevated error rate while creating fine-tuning jobs
minor
5 hrs, 7 mins

Fine-tuning service is running normally.Fine-tuning service is running normally.

2024-07-27 14:24 GPT-4o-mini Fine-Tuned Models High Error Rate
major
6 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2024-07-26 04:21 Increased latency and error rates affecting GPT-4o mini
major
4 hrs, 44 mins

Between 2:25 AM and 6:15 AM PT, we experienced elevated API error rates on gpt-4o-mini. This incident is now reso...

2024-07-19 04:29 Some users experiencing difficulty loading chatgpt.com
none
0 second

We are continuing to investigate this issue.We are continuing to investigate this issue.

2024-07-18 15:13 Outage on ChatGPT and API Platform
minor
1 hr, 11 mins

Between 15:05 PDT and 15:20 PDT, we saw increased error rates with logins on ChatGPT and the API Platform. We als...

2024-07-17 08:58 Elevated error rates for ChatGPT
major
2 hrs, 34 mins

This incident has been resolved.This incident has been resolved.

2024-07-17 01:18 ChatGPT outage
major
2 hrs

Between 00:56AM PDT and 02:49AM PDT we saw degraded performance on ChatGPT. This incident is now resolved.Between 00:56AM PDT and 02:49AM PDT we saw degraded performance on ChatGPT. This incident is now resolved.

2024-07-12 03:03 Outage on ChatGPT and Assistants API
critical
49 mins

This incident has been resolved. It affected users from 2:38 AM PT to 3:15 AM PT.This incident has been resolved. It affected users from 2:38 AM PT to 3:15 AM PT.

2024-07-11 18:30 Elevate Errors on Assistants API
major
1 hr, 18 mins

This issue has been resolved.This issue has been resolved.

2024-07-08 01:00 Elevated Captcha Requests in ChatGPT
none
0 second

Between 1am and 3am PT on July 8th, some users experienced an sudden increase in captcha confirmations when using...

2024-07-05 15:23 Outage on ChatGPT and API Platform
major
19 mins

This incident has been resolved. It affected users from 3:10 to 3:33 PM PT.This incident has been resolved. It affected users from 3:10 to 3:33 PM PT.

2024-06-28 07:19 Increased errors on ChatGPT and API.
minor
48 mins

Between 6:58AM and 7:30AM PDT we saw increased error rates on ChatGPT and the API. This incident is now resolved.Between 6:58AM and 7:30AM PDT we saw increased error rates on ChatGPT and the API. This incident is now resolved.

2024-06-26 18:46 Elevated errors in the API and ChatGPT
major
27 mins

As of 2:12a GMT this incident is resolved.As of 2:12a GMT this incident is resolved.

2024-06-22 20:20 Increased error rates impacting API and ChatGPT
major
1 hr, 13 mins

This issue has now been resolved. If you are experiencing any continuing elevated error rates, please reach out t...

2024-06-21 12:44 Login issues with SSO impacting some customers
major
23 mins

This incident has now been resolvedThis incident has now been resolved

2024-06-20 12:38 Elevated 5xx errors impacting the API
major
55 mins

This incident has now been resolved. Customers should no longer be seeing elevated error rates when calling our A...

2024-06-17 11:39 Elevated errors on ChatGPT
major
2 hrs, 23 mins

ChatGPT experienced an elevated error rate from 11:20am PT to 1:55pm PT. This is now resolved.ChatGPT experienced an elevated error rate from 11:20am PT to 1:55pm PT. This is now resolved.

2024-06-13 11:20 Elevated error rate impacting the API
none
4 hrs, 45 mins

gpt-3.5-turbo experienced an elevated error rate from 9:52am PT to 12:25pm PT. This is now resolved.gpt-3.5-turbo experienced an elevated error rate from 9:52am PT to 12:25pm PT. This is now resolved.

2024-06-08 05:50 Elevated error rate impacting ChatGPT vision
none
0 second

ChatGPT Vision experienced an elevated error rate from 14:50 CET to 16:08 CET. This is now resolved.ChatGPT Vision experienced an elevated error rate from 14:50 CET to 16:08 CET. This is now resolved.

2024-06-07 08:58 Workspace Analytics for ChatGPT Enterprise experiencing errors impacting some users
minor
81 hrs, 47 mins

This incident has been resolved.This incident has been resolved.

2024-06-07 06:01 Elevated error rate impacting ChatGPT vision
minor
1 hr, 47 mins

This incident has been resolved.This incident has been resolved.

2024-06-04 07:33 ChatGPT is unavailable for some users.
critical
2 hrs, 44 mins

We experienced a major outage impacting all users on all plans of ChatGPT. The impact included all ChatGPT relate...

2024-06-04 00:21 ChatGPT is unavailable for some users.
critical
4 hrs, 24 mins

This incident has been resolved.This incident has been resolved.

2024-06-03 14:30 Mobile Chat Prompts with Images Are Not Working
minor
1 hr, 8 mins

Engineers have resolved the issue.Engineers have resolved the issue.

2024-06-03 06:24 Increased latency affecting ChatGPT
minor
1 hr, 18 mins

This incident has been resolved.This incident has been resolved.

2024-05-31 10:30 Some users couldn't access ChatGPT webpage
none
0 second

Between 11:36am and 1:06pm PDT, some users navigating to chatgpt.com couldn't access the application. Engineers h...

2024-05-30 22:00 Some Batch API Calls Are Failing
minor
20 hrs, 5 mins

This incident has been resolved.This incident has been resolved.

2024-05-30 10:57 Elevated errors on Images API
minor
33 mins

This incident has been resolved.This incident has been resolved.

2024-05-29 08:24 Some customers cannot message support
none
2 hrs, 4 mins

Between 8:04 AM PT and 10:18 am PT today, some customers might have had trouble contacting OpenAI support through...

2024-05-24 12:45 ChatGPT Not Loading for Some Users
major
1 hr, 19 mins

Between 11:18 AM PT and 1:10 PM PT today, we experienced an issue that impacted a subset of ChatGPT users who had...

2024-05-23 15:34 Elevated API and ChatGPT Latency and Error Rate
major
1 hr, 28 mins

Between 3:14 AM PT and 4:16 PM PT today, we experienced a service disruption affecting API and ChatGPT users, res...

2024-05-22 23:31 ChatGPT's ability to search the internet is being affected
major
8 hrs, 9 mins

Between around 10:10 PM PT yesterday and 6:50 AM PT today, we experienced a partial outage affecting ChatGPT’s we...

2024-05-22 11:50 Elevated ChatGPT Error Rate for Paid Users
none
0 second

Between 11:50 AM PT and 12:04 PM PT today, and again from 12:11 PM PT to 12:12 PM PT, we experienced a service di...