Nutshell Status

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Current Status: Nutshell is UP

We checked the official Nutshell status page for updates 2 mins, 59 seconds ago.

Past Nutshell Incidents

Source: Official Nutshell status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2023-12-08 07:34 Nutshell login unavailable
none
7 hrs, 31 mins

This incident has been resolved.This incident has been resolved.

2023-12-05 18:00 Nutshell Campaigns UI Outage
none
0 second

For approximately 12 hours, customers were unable to view their drafted and sent Broadcasts, Newsletters, and Dri...

2023-10-30 16:17 Outage of www.nutshell.com
none
1 hr, 4 mins

This incident has been resolved.This incident has been resolved.

2023-10-29 10:35 False positives from Google phishing detection
none
0 second

This incident has been resolved.This incident has been resolved.

2023-05-20 16:10 email - nutshell.com (mail01.nutshell.com)
none
4 mins

Clear event for email - nutshell.com (mail01.nutshell.com); SMTP Email - mail01 (mail01.nutshell.com): Connection...

2022-08-26 11:09 Problems editing and creating Nutshell Marketing campaigns
minor
3 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2022-07-19 10:54 Nutshell errors
minor
2 hrs, 45 mins

Our team has addressed the issues that caused error pages and slowness loading pages throughout Nutshell this mor...

2022-06-29 16:51 Experiencing access issues
major
12 mins

We resolved an issue that impacted Nutshell availability for approximately 18 minutes. Our application fleet lost...

2022-03-31 14:00 Erroneous email bounces and Chrome warnings
none
0 second

Yesterday, March 31, a number of our customers experienced warnings in Google Chrome and bounced emails regarding...

2021-11-26 13:07 Nutshell Marketing outage
critical
97 hrs, 34 mins

This incident has been resolved.This incident has been resolved.

2021-05-14 09:00 Problems loading Nutshell pages
none
0 second

While modifying security settings of a Nutshell API, we inadvertently denied access to users of the web applicati...

2020-01-23 18:21 Partial Nutshell outage
major
11 mins

We've restored full Nutshell functionality. We're sorry for the trouble, and are working to keep Nutshell reliabl...

2019-11-14 11:19 Business card scans not completing
none
0 second

Over the last few days, a backup occurred in our processing of business cards. The issue has been resolved, and ...

2019-09-13 11:39 Problems loading Nutshell pages
major
4 hrs, 5 mins

We're back up and running smoothly. Thanks for your patience.We're back up and running smoothly. Thanks for your patience.

2019-09-13 07:44 Slowness for some customers
none
3 hrs, 16 mins

Our team has continued to monitor this issue with no other symptoms. Nutshell is fully responsive and all backlog...

2019-08-26 17:06 Problems loading Nutshell pages
major
1 hr, 18 mins

This incident has been resolved.This incident has been resolved.

2019-07-16 10:51 Intermittent errors loading Nutshell pages
major
1 hr, 23 mins

This incident has been resolved.This incident has been resolved.

2019-04-29 16:58 We have detected a partial outage to the Nutshell application, and are currently investigating.
major
15 mins

Nutshell is back to fully functional for all customer.Nutshell is back to fully functional for all customer.

2019-02-06 15:35 Billing page issues
minor
3 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2019-02-04 10:45 Nutshell slowness and increased errors
none
0 second

For a period of about 45 minutes, Nutshell experienced increased load which resulted in slowdowns and error scree...

2019-02-01 08:03 17 minute outage
none
0 second

This morning at 7:40am, EST, we encountered a 17 minute outage, caused by a failure of a crucial caching service....

2019-01-09 16:35 Periodic slowdowns
none
0 second

Over the past three days, some of our customers encountered slowdowns in accessing Nutshell. We're sorry for the ...

2018-07-16 15:42 Delayed exports from Nutshell
minor
1 hr, 1 min

Nutshell exports are back to normal.Nutshell exports are back to normal.

2018-06-05 10:55 Nutshell application temporarily unavailable
major
12 mins

This incident has been resolved.This incident has been resolved.

2018-05-31 18:02 Nutshell application temporarily unavailable
major
1 hr, 4 mins

The Nutshell application is once again fully functional.The Nutshell application is once again fully functional.

2018-03-16 12:45 Degraded performance in GSuite Sync
minor
3 hrs, 15 mins

Google has reported that the issue with GSuite email sync has been resolved.Google has reported that the issue with GSuite email sync has been resolved.

2018-02-24 22:53 app.nutshell.com
minor
5 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: 502:Bad Gate...

2018-02-24 22:32 app.nutshell.com
none
6 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: 503:Service ...

2018-02-08 10:47 Delayed exports
none
40 mins

We've added capacity and all delayed exports have been completed. Sorry for the trouble!We've added capacity and all delayed exports have been completed. Sorry for the trouble!

2018-01-25 12:00 App slowdown and brief outage
none
0 second

On January 25, an update to our app caused performance to degrade, to the point of some users being unable to acc...

2017-12-07 16:28 Investigating increased error rate
none
9 mins

The issue has been resolved.The issue has been resolved.

2017-08-05 04:53 app.nutshell.com
none
8 mins

Clear event for app.nutshell.com; HTTPS - nutty-status response time greater than 4 seconds for more than 5 minut...

2017-07-07 12:00 App slowness and errors spike
none
0 second

Our file storage server became saturated with requests resulting in image assets loading slowly or not at all. So...

2017-06-27 09:10 Data imports in the web app may not finish
minor
5 hrs, 49 mins

We have identified the cause of import issues, and all imports should complete successfully at this point.We have identified the cause of import issues, and all imports should complete successfully at this point.

2017-06-03 20:55 app.nutshell.com
none
10 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: HTTPS sessio...

2017-05-19 16:01 Degraded service
minor
37 mins

We have addressed the cause of the performance issue, and Nutshell should be back to normal operation.We have addressed the cause of the performance issue, and Nutshell should be back to normal operation.

2017-04-28 13:06 Google Calendar sync -- partial outage
minor
56 mins

We have isolated the issue, and Google Calendar activities should be syncing normally.We have isolated the issue, and Google Calendar activities should be syncing normally.

2017-04-07 13:46 app.nutshell.com
none
1 min

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: 400:Bad Requ...

2017-03-21 04:09 app.nutshell.com
none
5 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: 400:Bad Requ...

2017-02-28 15:22 app.nutshell.com
major
3 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: 400:Bad Requ...

2017-02-28 13:08 File upload issues
major
4 hrs, 41 mins

All file uploads are now operational.All file uploads are now operational.

2016-12-15 11:46 app.nutshell.com
none
1 min

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: HTTPS sessio...

2016-12-15 11:32 app.nutshell.com
none
7 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: HTTPS sessio...

2016-12-15 11:10 app.nutshell.com
none
3 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: HTTPS sessio...

2016-12-15 10:42 app.nutshell.com
none
21 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: HTTPS sessio...

2016-12-05 08:44 Slow load times for app.nutshell.com
minor
1 hr, 33 mins

This incident has been resolved.This incident has been resolved.

2016-11-23 19:30 app.nutshell.com
none
2 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: HTTPS sessio...

2016-10-19 06:52 app.nutshell.com
none
6 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: HTTPS sessio...

2016-09-07 07:04 app.nutshell.com
none
4 mins

Clear event for app.nutshell.com; HTTP (Secure) - nutty-status (app.nutshell.com) for /nutty-status: HTTPS sessio...

2016-08-31 14:15 email - nutshell.com (mail01.nutshell.com)
none
1 min

Clear event for email - nutshell.com (mail01.nutshell.com); SMTP Email - mail01 (mail01.nutshell.com): Connection...