Current Status: Ngrok is UP
We checked the official Ngrok status page for updates 34 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-08-01 22:00 | [Scheduled] Database Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-26 19:34 | Delayed certificate provisioning for wildcard domains created in the last two days | minor | 4 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-26 16:37 | IPv6 Network Connection Issues | minor | 2 hrs, 46 mins | The incident has been resolved and connections are working as expected.The incident has been resolved and connections are working as expected. |
| 2024-07-17 14:32 | Agents experiencing tunnel connection errors | minor | 4 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-13 16:18 | Some accounts getting suspended without warning | minor | 93 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-28 17:39 | Degraded service in the EU region | minor | 1 hr, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-10 19:04 | Investigating networking disruption to our documentation and front page | minor | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-17 23:10 | Intermittent request failures in eu and us regions | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-18 20:53 | JP region degraded state | minor | 1 hr, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-07 16:25 | `jp` region is down for new tunnel starts and endpoint configuration changes | major | 55 mins | We are fully recovered in `jp`.We are fully recovered in `jp`. |
| 2024-02-08 20:34 | `jp` region experiencing degraded tunnel start errors | minor | 34 mins | An issue with pod resources and deploys caused intermittent failures for some new tunnels. This issue is now res...read more |
| 2024-02-07 21:34 | `ap` region degraded | minor | 2 hrs, 32 mins | After monitoring, we believe this issue to be resolved. Please reach out to our support team if you continue to s...read more |
| 2024-02-07 19:43 | OAuth, OIDC, and SAML modules for Edges degraded | major | 26 mins | The system should be recovered for all users.The system should be recovered for all users. |
| 2024-02-02 05:36 | Intermittent errors affecting ngrok services in US | minor | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-02 04:44 | Errors in US region | major | 33 mins | The `us` region is recovered and dashboard is back to working. If you continue to see issues please contact suppo...read more |
| 2024-01-26 23:09 | Unable to start new tunnels - all regions affected | critical | 50 mins | Service is restored in all regions and the incident is resolved.Service is restored in all regions and the incident is resolved. |
| 2024-01-11 12:24 | Agent connection failures in US | major | 3 hrs, 15 mins | We are no longer seeing customer impact for this incident.We are no longer seeing customer impact for this incident. |
| 2024-01-03 17:32 | Intermittent Errors in AP, AU, IN, JP, and SA regions | minor | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-25 14:30 | ngrok.com and api down due to DDOS | none | 0 second | The ngrok.com website and our `api` were impacted by a DDOS attack from approximately 06:50 AM until 09:45 AM Pac...read more |
| 2023-12-21 20:47 | dashboard.ngrok.com is degraded with some state not displaying | minor | 48 mins | The ngrok dashboard is operational again. Customers should no longer see issues.The ngrok dashboard is operational again. Customers should no longer see issues. |
| 2023-11-07 11:51 | ngrok.dev resolving to incorrect name servers | major | 9 hrs, 55 mins | We have resolved the issue with our hosting providers and see ngrok.dev is fully recovered.We have resolved the issue with our hosting providers and see ngrok.dev is fully recovered. |
| 2023-11-03 01:50 | Tunnel disconnects and start failures in au and eu | major | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-01 18:20 | Partial ap outage | minor | 1 hr, 1 min | Networking disruptions caused some services to fall behind on data replication. Existing endpoints and agent conn...read more |
| 2023-09-11 16:46 | False positive on McAfee for windows binary | minor | 24 hrs, 30 mins | We have worked with McAfee to remove the block on ngrok executables. Customers should no longer see an issue with...read more |
| 2023-09-11 15:30 | Events in us-cal-1 are delayed or failing to process | minor | 5 hrs, 3 mins | The fix has was rolled out at 3 pm Eastern, and events are now being processed correctly for us-cal-1.The fix has was rolled out at 3 pm Eastern, and events are now being processed correctly for us-cal-1. |
| 2023-09-08 00:20 | General service disruption affecting SA | none | 18 mins | This incident has been resolvedThis incident has been resolved |
| 2023-09-07 00:05 | ngrok.com returning permanent redirect | none | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-30 02:01 | [Scheduled] Routine controlplane maintenance | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-16 23:01 | Network connectivity issues affect high traffic customers | minor | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-15 17:57 | Some Tunnel Restarts Break Endpoints | minor | 5 hrs, 46 mins | The fix is now rolled out to all regions, and our team has confirmed we are seeing no more instances of the issue...read more |
| 2023-08-09 19:25 | New tunnel starts in `jp` failing intermittently | minor | 34 mins | We see a full recovery of `jp` and believe this is resolved. Please reach out to our support team if you still se...read more |
| 2023-08-02 15:42 | Some endpoints with certificates seeing 3200 errors | major | 1 hr, 20 mins | This incident should be resolved for all customers in all regions. Please let our support team know if you see an...read more |
| 2023-07-13 16:28 | Investigating an issue with global routing to the sa region | minor | 22 mins | The sa region is back to healthy.The sa region is back to healthy. |
| 2023-06-29 21:16 | ngrok fallback certs being served for regional domains outside the region | minor | 1 hr, 34 mins | We believe this issue to be resolved for all customers.We believe this issue to be resolved for all customers. |
| 2023-06-13 22:33 | Failed DNS change causing global outage | critical | 20 mins | Rollback complete and customers should no longer see impact.Rollback complete and customers should no longer see impact. |
| 2023-05-16 02:17 | Tunnel Sessions cannot be stopped via API in JP | minor | 38 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-09 22:54 | New tunnels cannot be started in the India (in) region | major | 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-26 14:52 | General Service Disruption | major | 7 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-03 16:20 | Globally degraded availability | none | 20 mins | Global recovery confirmed.Global recovery confirmed. |
| 2023-03-29 16:00 | Intermitten availability for incoming connections in us region | minor | 0 second | Connections from the internet to ngrok intermittently failed starting at approximately 09:20 AM Pacific until 12:...read more |
| 2023-03-16 03:41 | Intermittent endpoint connectivity issues | major | 15 mins | We have identified and resolved the issue.We have identified and resolved the issue. |
| 2023-01-19 21:05 | Partial tunnel outage | major | 47 mins | This incident has been resolved.This incident has been resolved. |
| 2022-12-05 20:19 | Intermittent US region agent and edge connection failures | minor | 53 mins | The incident is now resolved and services appear normal.The incident is now resolved and services appear normal. |
| 2022-12-05 19:45 | Anonymous tunnel starts have invalid endpoints | minor | 0 second | Newly started tunnels by anonymous users were provided invalid endpoints for up to four hours. Existing tunnels w...read more |
| 2022-11-21 19:44 | Limits set to 0 on some parts of ngrok product | minor | 34 mins | We believe this issue to be resolved. Please contact support@ngrok.com if you continue to see these or other issu...read more |
| 2022-11-17 18:09 | ngrok documentation is offline | none | 32 mins | The incident affecting docs has been resolved.The incident affecting docs has been resolved. |
| 2022-11-01 17:12 | Emails from ngrok are delayed | none | 2 hrs, 37 mins | We have resolved the incident. Emails from ngrok are no longer delayed.We have resolved the incident. Emails from ngrok are no longer delayed. |
| 2022-08-11 16:54 | Some connections to our edge are not tunneling properly | major | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-05 21:53 | Partial tunnel start outage | minor | 49 mins | All regions have fully recovered.All regions have fully recovered. |
| 2022-08-05 21:30 | Partial new tunnel start outage | minor | 0 second | An issue affecting the ability to start some new tunnels has been identified and resolution is in progressAn issue affecting the ability to start some new tunnels has been identified and resolution is in progress |