Current Status: Nexcess is UP
We checked the official Nexcess status page for updates 3 mins, 15 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-09-04 17:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2, AU-South-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-04 06:12 | Service Interruption Affecting a Subset of Cloudhost, us-midwest-2 | major | 3 hrs, 12 mins | All services are stable and the incident is resolved at this time. If you are still experiencing any service imp...read more |
| 2024-09-04 04:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-31 04:36 | [Scheduled] Emergency Maintenance, Subset of Cloudhosts, US-West-2 | maintenance | 51 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-27 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-21 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-20 18:40 | Service Interruption, Subset of Dedicated Physical Servers, US-Midwest-1 | major | 12 mins | Full service has been restored for all customers at this time. If you are still experiencing any service impac...read more |
| 2024-08-19 16:37 | Service Interruption, Subset of Dedicated Physical Servers, US-Midwest-1 | major | 15 mins | Full service has been restored for all customers at this time. If you are still experiencing any service impac...read more |
| 2024-08-16 17:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, NL-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-16 04:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-West-1 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-15 17:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-15 05:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-13 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 6 hrs, 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-13 04:34 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-2 | maintenance | 1 hr, 13 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-07 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-06 17:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-06 05:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-Midwest-2, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-25 22:05 | [Scheduled] Extended Scheduled Maintenance, Nexcess Customer Portal | maintenance | 6 hrs, 38 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-25 18:30 | [Scheduled] Scheduled Maintenance, Nexcess Customer Portal | maintenance | 3 hrs, 30 mins | The scheduled maintenance will extend beyond the expected maintenance period.The scheduled maintenance will extend beyond the expected maintenance period. |
| 2024-07-23 17:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, UK-South-2 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-23 04:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-22 20:00 | Network Outage Impacting Support Services and Datacenters. | major | 13 hrs, 8 mins | All systems are stable and this incident is resolved at this time. If you have any further questions or concerns...read more |
| 2024-07-19 03:00 | [Scheduled] Server Relocations, LGW/LHR | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-18 03:00 | [Scheduled] Server Relocations, LGW/LHR | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-17 03:00 | [Scheduled] Server Relocations, LGW/LHR | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-16 17:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2, AU-South-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-16 04:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-16 03:00 | [Scheduled] Server Relocations, LGW/LHR | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-11 21:00 | [Scheduled] Chat System Maintenance | 11th July, 9:00 PM EST | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-10 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-09 17:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, UK-South-2, NL-West-1, AU-S... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-02 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-02 17:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, UK-South-2, NL-West-1, AU-S... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-02 10:30 | Network Service Interrruption, AU-South-1 | critical | 5 hrs, 31 mins | This incident is now resolved.This incident is now resolved. |
| 2024-07-02 04:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, US-Midwest-1, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-26 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-26 04:30 | [Scheduled] Emergency Maintenance, Subset of Cloudhosts, US-Midwest-2 | maintenance | 24 hrs, 25 mins | We have conducted a swift maintenance on the remaining cloud hosts, and the maintenance is now complete.We have conducted a swift maintenance on the remaining cloud hosts, and the maintenance is now complete. |
| 2024-06-26 04:00 | [Scheduled] Emergency Filesystem Maintenance, Multi-Tenant Physical Server, MEL | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-25 21:00 | [Scheduled] Emergency Filesystem Maintenance, Multi-Tenant Physical Server, MEL | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-24 22:00 | [Scheduled] Emergency Filesystem Maintenance, Multi-Tenant Physical Server, LGW | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-24 10:09 | [Scheduled] Scheduled Maintenance, Nexcess Customer Portal | maintenance | 0 second | This maintenance has been cancelled and will be rescheduled. A new post will be created when the schedule is con...read more |
| 2024-06-18 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-17 17:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, AU-South-1, UK-South-2 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-17 04:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-13 19:00 | [Scheduled] Scheduled Maintenance, Nexcess Customer Portal | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-12 05:30 | Acronis Backup Issue | none | 1 hr, 46 mins | Acronis backup failure incident has been resolved. We have verified the backups complete successfully and we expe...read more |
| 2024-06-08 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-05 08:27 | DDOS Attack on cloudhost-115809.uk-south-2 | major | 5 hrs, 22 mins | Network teams have resolved the service interruption. If you have any further questions or concerns, please ...read more |
| 2024-06-03 14:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, AU-South-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-03 11:16 | Issues with WordPress/WooCommerce Websites on cloudservers | major | 21 hrs, 18 mins | Since we applied the fix, no additional issues have arisen. We appreciate your patience while our team addressed ...read more |