Lumaserv Status

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Current Status: lumaserv is UP

We checked the official lumaserv status page for updates 4 mins, 48 seconds ago.

Past lumaserv Incidents

Source: Official lumaserv status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-08-17 23:38 [Scheduled] Power maintenance at MK Netzdienste
maintenance
190 hrs, 36 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-10 18:47 Hardware failure on virtualisation node ls-ds-46
major
43 mins

This incident has been resolved.This incident has been resolved.

2023-08-31 20:40 Hardware failure on ls-ds-32
major
1 hr, 20 mins

This incident has been resolved.This incident has been resolved.

2023-04-10 00:19 [Scheduled] Kernel updates on our supervisors
maintenance
41 mins

The maintenance was completed successfully at 0.30pm. For questions feel free to contact us via support@lumaserv....

2023-02-02 18:42 Kernel errors with supervisor ls-ds-33
major
2 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2023-01-04 09:50 Cloud storage performance issues
major
3 hrs, 40 mins

This incident has been resolved.This incident has been resolved.

2022-05-16 01:07 Minor network disturbance
minor
0 second

Today at 00:21 local time (CEST) our monitoring systems detected a network outage in our core network in Frankfur...

2022-04-02 21:28 Network disturbance
major
1 hr, 15 mins

This incident has been resolved.This incident has been resolved.

2022-02-17 17:57 Kernel errors with supervisor ls-ds-42
minor
1 hr, 16 mins

We have identified the cause and solved this for future.We have identified the cause and solved this for future.

2021-07-31 13:12 Partial packet loss
minor
14 mins

Due to a software issue at our upstreams router an ARP conflict has occurred which caused a flap in a BGP session...

2021-07-28 15:23 Packet loss due to huge incoming ddos attacks
minor
3 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2021-06-22 23:30 [Scheduled] Network Maintenance (short network outage expected)
maintenance
54 mins

Scheduled maintenance was successfully finished.Scheduled maintenance was successfully finished.

2021-06-22 23:02 [Scheduled] Network Maintenance
maintenance
1 hr, 22 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-06-15 15:37 Network disturbance at kleyrex
minor
0 second

Since 3.37pm CEST we're experiencing issues for our peering sessions at KleyReX. For now we've shutdown all sessi...

2021-01-15 16:57 Outage of our Core-Network
none
5 hrs, 38 mins

The incident has been resolved.The incident has been resolved.

2021-01-15 03:00 [Scheduled] Maintenance at core01 at FRA14, Interxion
maintenance
1 hr, 12 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-01-06 19:41 Partial Outage of our Core-Network
major
46 hrs, 36 mins

After monitoring for 48 hours we can close this incident. This incident has been resolved.After monitoring for 48 hours we can close this incident. This incident has been resolved.

2020-12-27 01:03 [Scheduled] LUMASERV | Migration of the remaining vm's from the old cluster into our new high availa...
maintenance
55 mins

The scheduled maintenance has been completed. All servers were successfully migrated to our new high availabilit...

2020-12-20 20:00 [Scheduled] CEPH upgrade
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-12-13 16:38 Degraded performance at our cloud server cluster
minor
7 hrs, 4 mins

This incident has been resolved.This incident has been resolved.

2020-11-19 09:52 Outage at DENIC registration system
critical
30 mins

DENIC has resolved the incident.DENIC has resolved the incident.

2020-11-18 13:02 Partial packet loss
minor
0 second

Today between 1.02pm and 1.04pm CET we've experienced packet loss over certain routes. We've contacted the upstre...

2020-11-14 19:36 Issue at KleyReX, Frankfurt
minor
10 hrs, 58 mins

Since yesterday 7.48pm CET the connections are stable again. We provider of KleyReX has confirmed us that the net...

2020-11-11 06:00 Degraded management of VMs running on ls-ds-34 hypervisor
minor
92 hrs, 32 mins

The hypervisor has been rebooted between 2.25am and 2.27am CET. All VMs were up and running again after about thr...

2020-11-06 23:00 [Scheduled] Scheduled reboot of a cluster hypervisor
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-11-03 16:00 [Scheduled] DENIC maintenance work
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-10-29 02:01 [Scheduled] API database maintenance
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-10-23 18:01 Network issues
none
1 hr, 2 mins

The issue has been identified and resolved. We will provide more detailed information later that evening.The issue has been identified and resolved. We will provide more detailed information later that evening.

2020-10-22 17:46 Network issues
major
6 hrs, 11 mins

For now main traffic going to end customers will be sent over RETN (AS9002) to prevent eventual connection aborts...

2020-10-20 23:00 [Scheduled] Scheduled reboot of a cluster hypervisor
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-10-20 13:20 Partial packet loss via some routes
minor
35 mins

According to the statement from Core Backbone a JTAG has done some changes at their router fra30 which led to a s...

2020-10-19 00:30 [Scheduled] API database maintenance
maintenance
15 mins

The upgrade and configuration change has been completed without complications. The performance is now back to nor...

2020-10-15 19:10 Virtualisation cluster performance degraded
major
0 second

Starting from today 7.15pm CEST our monitoring reported a performance degradation at two virtualisation nodes. Th...

2020-10-09 14:00 Core Backbone network outage
minor
0 second

Today between 2.07pm and 2.14pm some routes didn't worked as expected due to an error at Core Backbone. The offic...

2020-10-08 08:15 Network outage at our network in Interxion
critical
2 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2020-10-04 19:30 BGP session flap for outgoing routes
critical
0 second

At 7.35pm it came to a BGP session flap between our edge and core routers. Due to this we had a short period of a...

2020-10-03 19:40 Network issues
major
25 hrs, 42 mins

The outgoing traffic has been switched back to normal. We were able to solve this problem with our upstream provi...

2020-09-28 14:00 Degraded performance in our cloud environment
major
0 second

This weeks Monday we detected a degraded performance in our cloud environment between 2pm and 9pm. The performanc...

2020-09-26 00:06 Packet loss due to a massive incoming ddos attack
major
20 mins

Starting from 11:50pm CEST a massive ddos attack against an internal used subnet which is not permanently mitigat...

2020-09-25 15:35 Partial packet loss via some routes
major
2 hrs, 16 mins

The incident has been resolved. Transit via Core-Backbone ins enabled again and routing has been switched back to...

2020-09-14 23:30 [Scheduled] LUMASERV | Migration of the remaining vm's from the old cluster into our new high availa...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-08-11 00:30 [Scheduled] NicAPI database upgrade
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-07-13 18:50 Network performance issues
major
16 mins

This incident has been resolved.This incident has been resolved.

2020-06-27 17:30 BGP Session flap
none
0 second

Today at 5:32pm a BGP session flap to our edge router occurred. We're currently looking into this. While losing t...

2020-06-26 19:00 Outgoing packet loss
none
0 second

Between today 7pm and 9pm we've experienced about 5% packet loss via some routes, especially via routes at DE-CIX...

2020-06-11 05:30 [Scheduled] Scheduled configuration work at our core network
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-06-10 13:28 Degraded network availability
major
7 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2020-06-09 01:30 Packet loss via some routes
minor
0 second

Today between 1:25 and 1:27am we experienced some packet loss via some routes due to big ddos attacks from public...

2020-06-03 12:40 EURid API errors
major
28 mins

This incident has been resolved.This incident has been resolved.

2020-05-31 00:55 Outage at NicAPI
major
2 mins

We've deployed a hotfix to solve this. The API is now up again.We've deployed a hotfix to solve this. The API is now up again.