Current Status: LogMeIn Rescue is UP
We checked the official LogMeIn Rescue status page for updates 4 mins, 25 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-09-05 00:27 | PSTN calls - Outbound call failures in APAC region | major | 31 mins | The incident has been resolved.The incident has been resolved. |
| 2024-09-04 17:15 | GoTo Connect API error | major | 1 hr, 53 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2024-09-03 14:28 | Grasshopper - Intermittent Call Issues | major | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-26 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-22 16:58 | GoTo Contact Center - Agent dashboard not reacting to status change | minor | 3 hrs, 21 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2024-08-21 11:49 | GoTo Connect - Calling issue with GoTo App | major | 1 hr, 57 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2024-08-21 10:30 | [Scheduled] GoTo Meeting, GoTo Webinar, GoTo Training and OpenVoice - Emergency Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-20 16:26 | [Scheduled] GoTo StatusPage migration to status.goto.com | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-20 12:00 | [Scheduled] GoTo Rescue and GoToAssist StatusPage migration to status.goto.com | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2024-08-07 19:04 | Grasshopper - Users unable to login | none | 0 second | Incident: Grasshopper - Users unable to login <b>Status: resolved - 2024-08-07 19:04:06 UTC</b><br>From 6:34 PM ...read more |
| 2024-08-04 05:00 | [Scheduled] GoTo Assist Remote Support v5 and Rescue Live Lens - Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-03 05:00 | [Scheduled] GoTo Assist Remote Support v5 and Rescue Live Lens - Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-20 18:32 | Pro/Central and Hamachi - Unable to login | minor | 0 second | Incident: Pro/Central and Hamachi - Unable to login <b>Status: resolved - 2024-07-20 18:32:25 UTC</b><br>We can ...read more |
| 2024-07-20 18:31 | Rescue Live Lens - Unable to login | minor | 0 second | Incident: Rescue Live Lens - Unable to login <b>Status: resolved - 2024-07-20 18:31:32 UTC</b><br>We can confirm...read more |
| 2024-07-20 18:31 | Rescue - Unable to login | minor | 0 second | Incident: Rescue - Unable to login <b>Status: resolved - 2024-07-20 18:31:55 UTC</b><br>We can confirm that foll...read more |
| 2024-07-20 13:53 | Join.me - Unable to login | none | 0 second | Incident: Join.me - Unable to login <b>Status: resolved - 2024-07-20 13:53:45 UTC</b><br>We have confirmed that ...read more |
| 2024-07-19 15:42 | GoTo Resolve - Computers Offline | none | 0 second | Incident: GoTo Resolve - Computers Offline <b>Status: resolved - 2024-07-19 15:42:36 UTC</b><br>We have confirme...read more |
| 2024-07-19 12:32 | Rescue Live Lens - Unable to login | minor | 29 hrs, 59 mins | We can confirm that following our engineers' actions, all services across our product portfolio are now 100% oper...read more |
| 2024-07-19 11:54 | GoToAssist Remote Support v5 and Rescue Lens - Unable to login | critical | 0 second | We are impacted by the ongoing global outage at one of our third-party providers. Our engineers are actively work...read more |
| 2024-07-19 05:34 | Rescue - Unable to login | minor | 36 hrs, 57 mins | We can confirm that following our engineers' actions, all services across our product portfolio are now 100% oper...read more |
| 2024-07-18 15:50 | GoTo Resolve - connection terminated | major | 0 second | P2 - GoTo Resolve - connection terminated Our engineers are investigating a P2 incident for GoTo Resolve <b>Cus...read more |
| 2024-07-11 19:28 | Inbound call issue on AT&T | none | 0 second | Incident: Inbound call issue on AT&T <b>Status: resolved - 2024-07-11 19:28:06 UTC</b><br>We have confirmed that...read more |
| 2024-07-11 15:39 | GoToMyPC - Web page unavailable | none | 0 second | Incident: GoToMyPC - Web page unavailable <b>Status: resolved - 2024-07-11 15:39:23 UTC</b><br>We have confirmed...read more |
| 2024-07-09 16:51 | GoToMyPC - Connectivity issues | minor | 0 second | Incident: GoToMyPC - Connectivity issues <b>Status: resolved - 2024-07-09 16:51:18 UTC</b><br>We have confirmed ...read more |
| 2024-07-08 19:52 | Issue making calls | none | 0 second | Incident: Issue making calls <b>Status: resolved - 2024-07-08 19:52:40 UTC</b><br>We have confirmed that the iss...read more |
| 2024-07-01 21:52 | Purchase errors for collaboration products | none | 0 second | Incident: Purchase errors for collaboration products <b>Status: resolved - 2024-07-01 21:52:04 UTC</b><br>This i...read more |
| 2024-06-23 05:30 | [Scheduled] GoTo Assist Service Desk - Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-22 05:30 | [Scheduled] GoTo Assist Service Desk - Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-19 04:00 | [Scheduled] Rescue - Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-08 18:33 | GoTo Contact Center - Agent experience, Goto Admin | none | 0 second | Incident: GoTo Contact Center - Agent experience, Goto Admin <b>Status: resolved - 2024-06-08 18:33:28 UTC</b><b...read more |
| 2024-05-23 12:14 | Rescue - Unable to login via SSO | critical | 55 mins | We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. ...read more |
| 2024-05-18 05:30 | [Scheduled] GoToAssist Service Desk Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-06 06:00 | [Scheduled] Rescue, Rescue Live Guide and Rescue Live Lens - Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-23 06:00 | [Scheduled] Rescue, Rescue Live Guide and Rescue Live Lens - Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-16 07:00 | [Scheduled] GoTo Assist Corporate - Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-29 18:59 | GoToAssist - Marketing site unreachable | none | 0 second | From Feb 29, 18:10 UTC until Feb 29, 18:23 UTC, a subset of GoToAssist customers may have experienced difficultie...read more |
| 2024-02-23 10:19 | GoTo Assist Corporate - Unable to start or join remote sessions | critical | 1 hr, 13 mins | We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. ...read more |
| 2024-02-23 04:25 | GoTo Assist Corporate - unable to login to admin console | minor | 4 hrs, 3 mins | We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. ...read more |
| 2024-01-30 14:57 | GoTo Assist Service Desk - Page failure | critical | 1 hr, 48 mins | We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. ...read more |
| 2024-01-28 07:00 | [Scheduled] GoTo Assist Remote Support v4/v5 & GoTo Assist Service Desk - Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-27 07:00 | [Scheduled] GoTo Assist Remote Support v4/v5 & GoTo Assist Service Desk - Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-18 16:52 | GoTo Assist Marketing Site Down | none | 0 second | From Dec 18, 16:05 UTC until Dec 18, 16:21 UTC, a subset of GoTo Assist customers may have experienced an error w...read more |
| 2023-12-10 07:00 | [Scheduled] GoTo Assist Corporate - Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-09 07:00 | [Scheduled] GoTo Assist Corporate - Maintenance | maintenance | 4 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-17 09:00 | [Scheduled] Rescue SAML Certificate Update Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-09 00:51 | GoTo Assist Service Desk - Page failure | critical | 2 hrs, 30 mins | We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. ...read more |
| 2023-10-28 05:00 | [Scheduled] Rescue, Rescue Live Guide and Rescue Live Lens - Maintenance | maintenance | 2 hrs, 54 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-26 05:01 | [Scheduled] GoTo Assist Corporate - Maintenance | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-21 05:00 | [Scheduled] Rescue, Rescue Live Guide and Rescue Live Lens - Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-19 14:58 | Rescue - Unable to login | critical | 1 hr, 18 mins | We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. ...read more |