Current Status: Digital Pigeon is UP
We checked the official Digital Pigeon status page for updates 4 mins, 11 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-04-28 15:00 | [Scheduled] Scheduled database maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-31 09:36 | API response errors | none | 11 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-23 16:31 | [Scheduled] Scheduled maintenance | maintenance | 1 hr, 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-03 18:00 | Investigating performance issue with pickup page | minor | 2 hrs, 2 mins | This incident has been resolved. Apple Push Notifications for events within Digital Pigeon are now functioning c...read more |
| 2022-10-23 21:48 | Some recipients reporting invalid or expired credentials when accessing sent files | minor | 48 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-23 16:49 | Some recipients reporting invalid or expired credentials when accessing sent files | minor | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-23 13:00 | [Scheduled] Scheduled maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-22 17:01 | Issue with full custom domains | none | 59 mins | Closing the issue as monitoring confirms the issue have been solved.Closing the issue as monitoring confirms the issue have been solved. |
| 2022-04-18 17:24 | Issue causing delays when accessing some customers file uploads | minor | 1 hr, 5 mins | We have now solved the issue, we are still monitoring for now. Some initial access to an upload pickup page may ...read more |
| 2022-02-28 16:27 | Issues preventing forwarding of files and reports of errors while accessing delivered files | major | 16 mins | We have rolled back the update from this morning to resolve the issues. Reloading or restarting the desktop appl...read more |
| 2022-02-21 19:35 | Australian file servers incorrectly marked as 'Deceptive' by Google | major | 3 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-17 21:50 | Scheduled upgrade of application has caused an issue preventing access | major | 5 hrs, 5 mins | Issues have been resolved, application functioning normally.Issues have been resolved, application functioning normally. |
| 2021-11-08 22:23 | Recipient email delivery issues | major | 16 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-07 16:12 | Issue preventing access to application | critical | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-07 11:01 | [Scheduled] Scheduled maintenance | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-11-01 16:54 | Issue preventing access to application | critical | 2 hrs, 54 mins | Incident is resolved, we will provide a triage report soon.Incident is resolved, we will provide a triage report soon. |
| 2021-08-22 17:07 | Unscheduled maintenance | maintenance | 4 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-30 13:00 | [Scheduled] System maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-05-23 14:00 | [Scheduled] System maintenance | maintenance | 50 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-04-18 22:15 | We are investigating issues accessing the app | major | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2020-10-16 10:22 | We are investigating issues accessing the app | major | 1 hr, 38 mins | We are closing the incident as the app has been stable for the last hour.We are closing the incident as the app has been stable for the last hour. |
| 2020-04-06 22:21 | We are investigating issues with the app not responding | major | 43 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2020-01-29 00:38 | Issues with app stability | major | 13 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2020-01-22 20:43 | Issues generating previews and zip files in the Oceania region | minor | 15 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2019-10-22 22:11 | Ongoing issues resolving DNS queries to Amazon S3 services effecting a small number of users | major | 16 hrs, 46 mins | We are considering this issue resolved as we have had no new reports of problems in the last 12 hours.We are considering this issue resolved as we have had no new reports of problems in the last 12 hours. |
| 2019-10-22 18:04 | Upload issues - ongoing | major | 2 hrs, 56 mins | Please see http://status.digitalpigeon.com/incidents/s3yhqmfk687jPlease see http://status.digitalpigeon.com/incidents/s3yhqmfk687j |
| 2019-10-22 14:14 | Application errors when accessing uplaods | major | 1 hr, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-28 19:54 | Issues previewing some video file formats | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2019-03-17 13:15 | [Scheduled] Updates and maintenance | maintenance | 1 hr, 43 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-02-01 01:46 | Delays completing uploads to the Europe file server region | minor | 37 mins | This issue has been resolved. Unfortunately any uploads that still appear to be stuck at 100% will need to be res...read more |
| 2018-10-26 16:26 | Delays generating previews... | minor | 1 hr, 8 mins | This incident has been resolved, unfortunately our automated monitoring systems didn't alert us to this issue whi...read more |
| 2018-05-27 17:45 | Major Service Interruption | major | 4 hrs, 49 mins | The incident has been resolved but we are closely monitoring the situation.The incident has been resolved but we are closely monitoring the situation. |
| 2018-05-22 18:53 | App inaccessible for some users | none | 0 second | We experienced an issue with our app servers that left the app inaccessible for some users for about 15 minutes. ...read more |
| 2018-05-22 03:12 | [Scheduled] Database maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-01-10 13:29 | We are investigating issues with the app not responding to requests | minor | 3 hrs, 4 mins | It would appear that CNN hot-linked to a controversial video causing a huge spike (many times our previous peak l...read more |
| 2017-12-21 14:22 | Unscheduled system maintenance | minor | 29 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2017-11-23 18:29 | Issue generating video previews | minor | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2017-11-15 04:39 | Files stuck generating previews when media watermarking is enabled | minor | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2017-10-06 18:00 | Delays creating previews in the US-West region. | none | 0 second | On October 7th at 2.30am through to 8am (UTC) we experienced an issue with our auto-scaling manager (used to dete...read more |
| 2017-09-16 21:23 | New uploads not appearing in the upload list | minor | 10 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2017-09-15 22:54 | We are investigating issues initialising uploads that contain many files | minor | 1 hr, 9 mins | The issue effecting uploads with a large number of files has been resolved. Our apologies for the inconvenience.The issue effecting uploads with a large number of files has been resolved. Our apologies for the inconvenience. |
| 2017-09-10 12:43 | [Scheduled] Search functionality upgrade (partial outage) | maintenance | 12 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2017-08-28 01:48 | Upload issues using the desktop app | minor | 56 mins | Desktop app upload issues have been resolved, re-starting the desktop app may be required. Our apologies for the ...read more |
| 2017-05-11 13:08 | Issues loading the app | none | 17 mins | Issues loading the app have been resolved.Issues loading the app have been resolved. |
| 2017-02-15 21:00 | Issue loading previews | minor | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2017-02-09 19:14 | Digital Pigeon impacted by AWS outage | major | 1 hr, 59 mins | Amazon AWS has confirmed that the underlying network issues have been resolved.Amazon AWS has confirmed that the underlying network issues have been resolved. |
| 2017-01-30 12:35 | Issues connecting to the app servers | none | 9 hrs, 48 mins | We have narrowed down yesterdays app issues to a memory problem that effected our database servers for around fou...read more |
| 2017-01-08 21:45 | Intermittent issues generating image previews | none | 166 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2016-12-15 17:24 | Email delivery delays for some email addresses | minor | 6 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2016-12-15 01:13 | Delays generating previews in the Oceania region | minor | 14 mins | We have resolved the issue that was causing delays for preview tasks.We have resolved the issue that was causing delays for preview tasks. |