Current Status: Shakepay is UP
We checked the official Shakepay status page for updates 4 mins, 17 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-10-01 10:36 | Monthly Statements Partially Unavailable | none | 1 hr, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 01:00 | [Scheduled] E-Transfer Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-07 00:52 | ETH Cash-out delayed | major | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-22 12:18 | E-Transfers Delayed | minor | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-17 23:00 | [Scheduled] E-Transfer Maintenance | maintenance | 9 hrs, 48 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-13 23:19 | Delayed BTC Cashouts | major | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 22:58 | Delayed e-Transfer Deposits and Withdrawals | none | 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 10:35 | Intermittent issues with SAF / Pay a friend | minor | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 10:37 | Shakepay Card - VISA network | none | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-01 19:43 | Known Issue: App Notifications are not triggering | none | 109 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-31 19:36 | E-Transfer Cashin Delayed | none | 0 second | Jul 31, 15:36 EDTResolved - This incident has been resolved.Jul 31, 15:32 EDTMonitoring - A fix has been implemen...read more |
| 2024-07-23 17:53 | Shakepay / Peer-to-Peer Transactions Currently Unavailable | none | 0 second | Jul 23, 13:53 EDTResolved - This incident has been resolved.Jul 23, 13:49 EDTMonitoring - A fix has been implemen...read more |
| 2024-07-21 09:00 | ETH Cashins & Cashouts Maintenance | none | 0 second | Jul 21, 05:00 EDTCompleted - The scheduled maintenance has been completed.Jul 21, 04:00 EDTIn progress - Schedule...read more |
| 2024-07-19 18:44 | Shakepay Card Details | none | 0 second | Jul 19, 14:44 EDTResolved - This incident has been resolved.Jul 19, 11:38 EDTIdentified - An ongoing issue with o...read more |
| 2024-07-19 14:49 | Bill Payments and Payees service degraded | none | 0 second | Jul 19, 10:49 EDTResolved - This incident has been resolved.Jul 19, 10:44 EDTMonitoring - A fix has been implemen...read more |
| 2024-07-17 14:04 | e-Transfer Cashouts Delayed | none | 0 second | Jul 17, 10:04 EDTResolved - This incident has been resolved.Jul 17, 09:03 EDTIdentified - The issue has been iden...read more |
| 2024-07-15 22:28 | Shakepay Card Details | none | 0 second | Jul 15, 18:28 EDTResolved - This incident has been resolved.Jul 15, 18:05 EDTIdentified - An ongoing issue with o...read more |
| 2024-06-09 09:30 | E-Transfer Maintenance | none | 0 second | Jun 9, 05:30 EDTCompleted - The scheduled maintenance has been completed.Jun 9, 02:30 EDTIn progress - Schedule...read more |
| 2024-06-06 20:27 | Crypto Cashouts Delayed (BTC/ETH) | none | 0 second | Jun 6, 16:27 EDTResolved - This incident has been resolved.Jun 6, 15:59 EDTIdentified - The issue has been iden...read more |
| 2024-06-04 17:47 | Test Incident | minor | 0 second | Test incident - DisregardTest incident - Disregard |
| 2024-06-04 16:48 | Test Incident | minor | 0 second | Test incident - DisregardTest incident - Disregard |
| 2024-05-31 22:27 | Crypto (BTC/ETH) Transactions Delayed | none | 0 second | May 31, 18:27 EDTResolved - This incident has been resolved.May 31, 18:23 EDTMonitoring - A fix has been implemen...read more |
| 2024-05-29 17:42 | Service Disruption: Customer Support Chat Unavailable | none | 0 second | May 29, 13:42 EDTResolved - This incident has been resolved.May 29, 11:11 EDTMonitoring - We regret to inform you...read more |
| 2024-05-27 16:29 | e-Transfer Cash-ins and Transaction Confirmation emails | none | 0 second | May 27, 12:29 EDTResolved - This incident has been resolved.May 27, 11:26 EDTIdentified - The issue is back and w...read more |
| 2024-05-27 14:03 | Client Statements errors | none | 0 second | May 27, 10:03 EDTResolved - This incident has been resolved.May 26, 15:40 EDTIdentified - We've identified it's a...read more |
| 2024-05-20 03:57 | Crypto Cashin & Cashout Delayed | none | 0 second | May 19, 23:57 EDTResolved - This incident has been resolved.May 19, 23:55 EDTUpdate - We are continuing to monito...read more |
| 2024-05-14 20:34 | Bitcoin cashins delayed | none | 0 second | May 14, 16:34 EDTResolved - This incident has been resolved.May 14, 16:06 EDTMonitoring - A fix has been implemen...read more |
| 2024-04-30 18:54 | Crypto Cashin & Cashout Delayed | minor | 1 hr, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-22 17:51 | E-Transfers Delayed | minor | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-19 20:58 | BTC cash-out delayed | minor | 12 hrs, 21 mins | Fees have stabilized and service is fully operational.Fees have stabilized and service is fully operational. |
| 2024-04-16 13:46 | General App Availability Degraded | major | 1 hr, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-15 21:44 | ETH Cashouts Delayed | minor | 2 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-09 21:56 | ETH Cashouts Delayed | major | 1 hr, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-20 17:21 | ETH Cashouts Delayed | minor | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-20 14:13 | ETH Cashouts Delayed | minor | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-04 17:35 | E-Transfer Cashouts Delayed | minor | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-04 11:34 | E-Transfer Cashouts Delayed | major | 1 hr, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-01 10:06 | Interac Network Delays | minor | 12 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-29 19:56 | e-Transfer Cash-Out delayed | minor | 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-29 14:56 | Interac Network Delays | minor | 5 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-29 01:42 | ETH Cashouts Delayed | major | 9 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-28 23:47 | e-Transfer Cash-Out delayed | minor | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-25 09:00 | Interac E-Transfers currently unavailable | minor | 3 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-09 17:17 | Bitcoin transactions delayed | minor | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-01 11:40 | Interac Network Delays | minor | 7 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-21 02:00 | [Scheduled] E-Transfer Maintenance | maintenance | 6 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-14 12:22 | Customer Support Response Time | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-01-14 02:30 | [Scheduled] E-Transfer Maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-18 14:39 | ETH Cashouts Delayed | minor | 1 hr, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-03 10:55 | ETH Cashouts Delayed | major | 2 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |