Scale AI Status

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Current Status: Scale AI is UP

We checked the official Scale AI status page for updates 3 mins, 54 seconds ago.

Past Scale AI Incidents

Source: Official Scale AI status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-04-26 19:24 Site Outage
minor
37 mins

This incident has been resolved.This incident has been resolved.

2024-03-19 10:08 Nucleus Degraded Performance
minor
3 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2024-01-15 19:54 Cloudflare Outage
critical
6 hrs, 19 mins

This incident has been resolved.This incident has been resolved.

2023-11-20 19:59 Donovan Web Application Outage
critical
32 mins

This incident has been resolved.This incident has been resolved.

2023-10-23 19:29 Site Outage
none
1 hr, 9 mins

This incident has been resolved.This incident has been resolved.

2023-09-18 18:35 Elevated Error Rate
critical
23 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2023-06-08 01:30 [Scheduled] Platform Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-05-18 16:00 [Scheduled] Platform Maintenance
maintenance
1 hr, 48 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-05-16 23:12 Spellbook Application Error
critical
1 hr, 15 mins

The Spellbook application is fully back up and operational.The Spellbook application is fully back up and operational.

2023-04-28 14:26 Catalog Forge Platform Unresponsive
critical
3 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2023-03-30 14:30 ML Pod Startup Failures
none
0 second

There was an outage with a service that manages the metadata for models from 7:06am PT to 7:50am PT. It prevented...

2023-03-11 10:58 Site Outage
critical
1 hr, 36 mins

This incident has been resolved.This incident has been resolved.

2023-03-03 23:59 Elevated latencies
minor
1 hr, 42 mins

This incident has been resolved.This incident has been resolved.

2023-03-03 01:30 Elevated API Error Rates
major
1 hr, 15 mins

This incident has been resolved.This incident has been resolved.

2023-02-15 03:00 [Scheduled] Platform Maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-01-27 19:31 Catalog Forge slow or unresponsive
major
1 hr, 26 mins

This incident has been resolved.This incident has been resolved.

2023-01-12 23:40 [Scheduled] Scheduled Maintenance
maintenance
12 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-01-10 18:00 [Scheduled] Platform Maintenance
maintenance
1 hr, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-12-29 19:00 ML Inference Failures
none
0 second

Networking issue with ML infra.Networking issue with ML infra.

2022-12-29 07:08 Degraded Site Performance
major
17 hrs, 24 mins

This incident has been resolved.This incident has been resolved.

2022-12-13 21:28 [Scheduled] Platform Maintenance
maintenance
0 second

We are postponing the maintenance on the Scale web application originally planned for 9PM PT 12/14/2022, to early...

2022-12-01 08:42 Platform slow or unresponsive
critical
3 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2022-11-27 13:24 Platform Slow or Unresponsive
critical
45 mins

This incident has been resolved.This incident has been resolved.

2022-11-23 17:04 Platform slow or unresponsive
major
1 hr, 11 mins

Incident has been resolved.Incident has been resolved.

2022-11-10 13:38 Degraded performance
minor
5 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2022-11-05 01:54 Site Outage
critical
3 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2022-11-01 00:22 Site Outage
critical
1 hr, 28 mins

This incident has been resolved.This incident has been resolved.

2022-10-14 18:00 Error processing signed S3 attachment URLs
none
0 second

A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results.

2022-10-13 00:01 ML Infrastructure Latency Issues
critical
4 hrs, 44 mins

This incident has been resolved.This incident has been resolved.

2022-10-10 17:20 Site incident
major
2 hrs, 3 mins

This incident has been resolved.This incident has been resolved.

2022-10-05 14:55 Platform slow or unresponsive
major
1 hr, 15 mins

This incident has been resolved.This incident has been resolved.

2022-09-15 22:24 Platform Slow or Unresponsive
critical
5 mins

Scale AI is now operationalScale AI is now operational

2022-07-21 03:01 [Scheduled] Nucleus Database Maintenance
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-05-21 00:50 Platform Slow or Unresponsive
critical
49 mins

This incident has been resolved.This incident has been resolved.

2022-04-26 01:43 [Scheduled] Platform Maintenance
maintenance
17 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-04-22 02:17 Increased site latency & error rate
critical
1 hr, 23 mins

This incident has been resolved.This incident has been resolved.

2022-04-20 01:00 [Scheduled] Platform Maintainance
maintenance
4 mins

As part of the preparation for this maintenance update and systems upgrade, the planned actions are no longer req...

2022-04-18 17:57 Platform Slow or Unresponsive
critical
1 hr, 23 mins

This incident has been resolved.This incident has been resolved.

2022-04-15 18:20 Platform Slow or Unresponsive
critical
3 hrs, 56 mins

This incident has been resolved.This incident has been resolved.

2022-04-15 01:35 Platform Slow or Unresponsive
critical
1 hr, 25 mins

This incident has been resolved.This incident has been resolved.

2022-04-04 00:55 Platform Slow or Unresponsive
critical
5 hrs, 46 mins

This incident has been resolved.This incident has been resolved.

2022-03-04 22:00 Platform Slow or Unresponsive
major
1 hr, 52 mins

This incident has been resolved.This incident has been resolved.

2022-02-28 19:00 Platform Slow or Unresponsive
critical
3 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2022-02-22 23:00 [Scheduled] Platform Maintainance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-02-15 13:23 Platform availability issues
critical
1 hr, 6 mins

This incident has been resolved.This incident has been resolved.

2022-02-11 21:00 Platform availability issues
critical
45 mins

This incident has been resolved.This incident has been resolved.

2022-01-29 00:20 Platform Outage
critical
37 mins

We have identified an issue related to database index performance. We have completed deploying a fix for this iss...

2022-01-08 22:00 [Scheduled] Platform Maintenance
maintenance
29 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-12-25 14:09 Elevated error rates & increased latency
major
40 mins

This incident has been resolved.This incident has been resolved.

2021-12-15 10:12 Elevated error rates
major
2 hrs, 3 mins

This incident has been resolved.This incident has been resolved.