Current Status: Readme is UP
We checked the official Readme status page for updates 5 mins, 7 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-08-23 09:42 | Versions not appearing in hub | major | 2 hrs, 12 mins | We have resolved the issue of versions not appearing correctly in the public facing hubs. If you are still not se...read more |
| 2024-06-04 07:37 | Owlbot is unavailable for some users | minor | 4 hrs, 12 mins | This incident was created out of an abundance of caution. Since then our service provider has confirmed that thei...read more |
| 2024-05-20 12:39 | Very high request volume as well as high error rate | critical | 2 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-07 10:17 | Developer Dashboard data insertion issues | major | 3 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-26 11:15 | Search results are slow to reindex | minor | 73 hrs, 14 mins | Search indexing performance for enterprise customers using the staging feature have returned to normal.Search indexing performance for enterprise customers using the staging feature have returned to normal. |
| 2024-03-26 09:13 | Widespread outage | critical | 3 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-15 06:00 | Hub navigation links direct to 404 pages | none | 0 second | We had a deploy earlier this morning that broke the navigation bar links resulting in 404s when going to 'Guides'...read more |
| 2024-02-22 12:46 | Some enterprise documentation hubs are displaying errors | minor | 6 mins | We have resolved the issue with errors displaying on some documentation hubs.We have resolved the issue with errors displaying on some documentation hubs. |
| 2024-02-21 15:59 | Delay in API Metrics Processing | minor | 16 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-09 00:42 | "Too Many Requests" error message on ReadMe Hubs | none | 0 second | Healthchecks starting firing alerting us to a DDOS across Hubs and the display of a "Too Many Requests" error mes...read more |
| 2024-01-29 16:36 | Owlbot AI Offline | minor | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-12 04:01 | Currently investigating downtime on our hub sites | critical | 21 mins | Response times have returned to normal and all health checks are returning as expected. We are considering this i...read more |
| 2024-01-11 10:47 | We are currently experiencing an unusually high server load on our platform | major | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-02 07:04 | Investigating outage across ReadMe Hubs | major | 3 hrs, 14 mins | Response times have remained stable since so we're considering this issue closed. Please reach out to support@rea...read more |
| 2023-12-11 12:43 | ReadMe Hard Down | critical | 1 hr, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-27 05:35 | 500 errors and slow response times | minor | 27 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-25 12:21 | 500s on reference docs | minor | 13 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-17 09:39 | readme.io subdomains not redirecting properly | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-16 11:28 | ReadMe documentation hubs and dashboards experiencing failures and large delays in load time | critical | 2 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-13 07:03 | Investigating Downtime | major | 6 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-09 17:00 | [Scheduled] Infrastructure migration may result in increased latency | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-09 14:26 | ReadMe API Metrics product experiencing major outage | critical | 40 mins | The backlog of API logs has been cleared and this incident has been resolved.The backlog of API logs has been cleared and this incident has been resolved. |
| 2023-10-30 09:23 | Degraded Performance for Developer Dashboard | minor | 5 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-11 13:30 | Codeblocks not rendering correctly on hubs | minor | 0 second | We deployed a change which made it so various codeblocks were rendering as raw Markdown. We quickly reverted this...read more |
| 2023-08-29 09:07 | Issue with static assets not loading on initial page load (Google Chrome only) | minor | 7 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-22 14:09 | ReadMe API Metrics experiencing increased latencies and API failures | minor | 21 hrs | This incident has been resolved.This incident has been resolved. |
| 2023-08-10 16:46 | Regressions executing some custom JavaScript | minor | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-18 13:33 | Search re-indexes are not completing successfully for non-page types | minor | 70 hrs, 19 mins | Our search re-index queues are processing jobs once again. Please e-mail support if you're still seeing any issue...read more |
| 2023-07-12 12:54 | Search re-indexing is currently down for certain projects | minor | 50 hrs, 24 mins | Projects are currently able to re-index their search results successfully.Projects are currently able to re-index their search results successfully. |
| 2023-07-10 08:53 | Multiple issues impacting customer hubs | major | 42 mins | The issue preventing emails to be sent and causing staged changes to be visible immediately in production has bee...read more |
| 2023-06-13 12:05 | ReadMe Micro Unavailable | major | 1 hr, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-09 13:15 | Degraded performance for ReadMe Hubs | minor | 34 mins | The previous issue with intermittent failures on ReadMe Hubs has been resolved.The previous issue with intermittent failures on ReadMe Hubs has been resolved. |
| 2023-06-09 05:45 | Owlbot AI Unavailable | none | 5 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-12 06:00 | Degraded performance for ReadMe Hub and Administrative Dashboard | none | 0 second | Between 6:06 AM PDT and 7:12 AM PDT, ReadMe's primary application and administrative dashboard experienced degrad...read more |
| 2023-04-06 14:43 | Application Outage | critical | 1 hr, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-29 09:27 | Search results missing or incomplete | minor | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-16 15:46 | Delays in API Metrics Processing | minor | 2 hrs, 38 mins | API metrics processing has resumed normal operation and the metrics queue has been cleared.API metrics processing has resumed normal operation and the metrics queue has been cleared. |
| 2023-03-09 09:21 | Errors in handling Custom CSS and Javascript causing unexpected behaviors | major | 4 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-24 11:00 | Images failing to upload in the new markdown editor | none | 0 second | Between 2/24/2023 10:50AM PST and 2/27/2023 8:30AM PST, customers using ReadMe's new markdown editor were unable ...read more |
| 2023-02-02 17:00 | Authentication inaccessible for customers using OAuth | none | 0 second | Between 17:06 PST and 22:20 PST customers who utilize OAuth for authenticating to the ReadMe Dashboard received t...read more |
| 2022-12-30 15:17 | Users in some Enterprise Groups using SAML are unable to login | minor | 0 second | Remediation of affected accounts is complete. If you still are experiencing issues with SAML authentication, plea...read more |
| 2022-11-22 14:00 | [Scheduled] ReadMe Docs Migration | maintenance | 1 hr, 44 mins | The migration is now complete. If you have trouble accessing any parts of the ReadMe knowledge base, please conta...read more |
| 2022-11-08 14:44 | JavaScript and CSS not loading on some projects | major | 24 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-23 16:27 | Dash and Hubs Down | critical | 5 hrs, 4 mins | We resolved this incident between 5:45 and 5:50pm Pacific Time and we have not experienced any more service inter...read more |
| 2022-06-20 23:46 | Dashboard and developer hubs down | critical | 1 hr, 55 mins | Cloudflare have since marked the issue as resolved and we've confirmed on our end everything is working as expect...read more |
| 2022-05-10 07:25 | SSO logins to Dash not working | major | 20 mins | During a routine key rotation we did not update a secret on one of our SSO servers. This has been resolved now an...read more |
| 2022-05-03 02:56 | Dash and Hubs down | critical | 25 mins | Site seems to have stabilized completely now. Will continue to do investigations but we think it was an influx of...read more |
| 2022-04-27 03:00 | ReadMe hubs and projects displaying 400 errors / "Project not found" | major | 8 hrs, 50 mins | After monitoring, we feel the incident has been resolved. Please contact support if you are seeing any inconsiste...read more |
| 2022-04-26 20:57 | [Scheduled] Scheduled Maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-26 10:53 | [Scheduled] Maintenance | maintenance | 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |