PrimeXBT Status

Is PrimeXBT down?

Current Status: PrimeXBT is UP

We checked the official PrimeXBT status page for updates 4 mins, 54 seconds ago.

Past PrimeXBT Incidents

Source: Official PrimeXBT status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-09-14 07:10 [Scheduled] Scheduled Maintenance on Saturday, September 14th, 2024
maintenance
3 hrs, 21 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-07 08:23 [Scheduled] Scheduled Maintenance on Saturday, September 7th, 2024
maintenance
32 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-07 07:00 [Scheduled] Scheduled Maintenance on Saturday, September 7th, 2024
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-22 14:26 Partial outage for CFD and Crypro Futures Trading Platform
minor
6 mins

This incident has been resolved.This incident has been resolved.

2024-03-09 07:00 [Scheduled] Scheduled Maintenance on Saturday, March 9th, 2024
maintenance
1 hr, 58 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2024-02-22 08:14 Messages cannot be sent via support chat messenger
critical
3 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2024-02-06 07:56 Trading platform accessibility issues
maintenance
1 hr, 47 mins

This incident has been resolved.This incident has been resolved.

2023-11-25 07:00 [Scheduled] Scheduled Maintenance on November 25th, 2023
maintenance
3 hrs, 24 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2023-10-17 08:40 Copy-trading module outage
maintenance
9 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2023-09-29 11:46 Trading Platform Accessibility Issues
maintenance
28 mins

The issue has been resolved. The trading platform is fully accessible nowThe issue has been resolved. The trading platform is fully accessible now

2023-09-19 08:19 [Scheduled] Maintenance of Crypto Futures trading platform on Sep. 19, 2023
maintenance
6 mins

The maintenance of Crypto Futures platform has been completedThe maintenance of Crypto Futures platform has been completed

2023-09-18 14:35 [Scheduled] Scheduled Maintenance on September 18th, 2023 at 14:35 UTC
maintenance
28 mins

Maintenance is being rescheduled now. We will notify about the rescheduled maintenance additionally.Maintenance is being rescheduled now. We will notify about the rescheduled maintenance additionally.

2023-07-11 12:37 Withdrawals over TRON network (TRC-20) may be delayed
minor
3 hrs, 26 mins

We have completed checks of the TRON network withdrawal processing. All pending TRC-20 withdrawals due today have...

2023-06-17 06:00 [Scheduled] Scheduled Maintenance on Saturday, June 17th, 2023
maintenance
2 hrs, 39 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2023-06-07 18:31 BEP-20 deposits and withdrawals delayed
major
24 hrs, 43 mins

We have finished extended monitoring of the BEP-20 deposits and withdrawals and confirmed the system's optimal pe...

2023-05-31 07:45 Cloudflare Network Performance Issues in APAC region
minor
2 hrs, 1 min

Cloudflare reported the incident with their infrastructure as resolved. We confirm that PrimeXBT site is fully ac...

2023-04-12 22:20 [Scheduled] Suspension of deposits and in-wallet Exchange for Ethereum Shanghai upgrade
maintenance
20 mins

Processing of ETH and ERC-20 token deposits has been resumed.Processing of ETH and ERC-20 token deposits has been resumed.

2023-04-08 06:00 [Scheduled] Scheduled Maintenance on Saturday, April 8th, 2023
maintenance
8 hrs, 54 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2023-03-29 15:42 Price quotes are being delayed
minor
21 mins

We have finished extended monitoring of the platform performance. The platform's fully operational status is conf...

2023-03-22 18:15 Logging in to accounts may take longer than usual. Charts in mobile app are not loading
minor
3 hrs, 4 mins

The incident has been confirmed to be resolvedThe incident has been confirmed to be resolved

2023-02-14 11:27 Price quotes are being delayed for Crypto markets
major
4 hrs, 30 mins

Extended monitoring has been finished. The issue with the price quotes is confirmed to be resolvedExtended monitoring has been finished. The issue with the price quotes is confirmed to be resolved

2023-02-04 07:01 [Scheduled] Scheduled Maintenance on Saturday, Feb 4th, 2023
maintenance
2 hrs, 40 mins

The scheduled maintenance has been completed. The platform is operational now.The scheduled maintenance has been completed. The platform is operational now.

2022-12-10 07:00 [Scheduled] Scheduled Maintenance on Saturday, December 10th, 2022
maintenance
2 hrs, 29 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2022-10-15 15:01 [Scheduled] Scheduled Maintenance on Saturday, October 15th, 2022
maintenance
1 hr, 59 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2022-09-16 11:50 Price bars are missing on the charts for the period of 11:49 to 13:10 UTC on Sep 16th, 2022
major
3 hrs, 32 mins

This incident has been resolved.This incident has been resolved.

2022-09-05 14:03 Processing of TRC-20 transactions suspended (deposits and withdrawals)
minor
2 hrs, 13 mins

We have resolved the issue that caused TRC-20 deposit delays. All pending deposits of TRC-20 tokens have been pr...

2022-06-09 23:03 Accessibility issues
minor
47 hrs, 40 mins

This incident has been resolved.This incident has been resolved.

2022-06-04 07:00 [Scheduled] Scheduled Maintenance on Saturday, June 4th, 2022
maintenance
1 hr, 16 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2022-05-21 07:00 [Scheduled] Scheduled Maintenance on Saturday May 21st, 2022
maintenance
4 hrs, 1 min

We have finished verification of the updated components and confirmed optimal system performance after the update...

2022-02-19 07:00 [Scheduled] Scheduled Maintenance on February 19th, 2022
maintenance
3 hrs, 34 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2021-12-11 11:29 Mobile app keeps loading
major
1 hr, 12 mins

The issue with mobile app has been resolvedThe issue with mobile app has been resolved

2021-12-11 07:01 [Scheduled] Scheduled Maintenance on Saturday December 11th, 2021
maintenance
4 hrs, 18 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2021-10-17 07:03 [Scheduled] Scheduled Maintenance on October 17th, 2021
maintenance
4 hrs, 38 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2021-09-29 06:31 [Scheduled] Maintenance of the in-wallet Currency Exchange on September 29th, 2021
maintenance
3 hrs, 5 mins

The scheduled maintenance of the in-wallet Currency Exchange has been completed. Exchange is available for all pl...

2021-09-13 13:31 Missing data on some asset charts
major
3 hrs, 35 mins

The issue with the chart data missing for some time periods has been resolvedThe issue with the chart data missing for some time periods has been resolved

2021-08-21 07:03 [Scheduled] Scheduled Maintenance on August 21st, 2021
maintenance
3 hrs, 59 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2021-06-28 16:09 Trade service disruption
major
1 hr, 6 mins

This incident has been resolved.This incident has been resolved.

2021-06-19 07:01 [Scheduled] Scheduled Maintenance on June 19th, 2021
maintenance
3 hrs, 58 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2021-06-18 10:56 Price quote delays for FX, Indices, and Commodities
none
46 mins

This incident has been resolved.This incident has been resolved.

2021-04-10 07:00 [Scheduled] Scheduled Maintenance on April 10th, 2021
maintenance
4 hrs

We have finished verification of the updated components and confirmed optimal system performance after the update...

2021-03-21 17:26 Service unavailable for most of the users
critical
18 mins

This incident has been resolved.This incident has been resolved.

2021-03-19 12:38 Trading service disruption
minor
1 hr, 9 mins

We have identified and fixed the trading service issue. The platform is operational now. The users may temporari...

2021-03-18 06:03 [Scheduled] Scheduled Maintenance on March 18th, 2021
maintenance
10 hrs, 37 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2021-03-11 17:44 Margin Trading service disruption - Personal accounts and Covesting Strategies
major
15 mins

This incident has been resolved.This incident has been resolved.

2021-02-13 17:10 [Scheduled] Scheduled Maintenance on February 13th, 2021
maintenance
2 hrs, 54 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2020-12-09 08:00 [Scheduled] Scheduled Maintenance on Wednesday December 9th, 2020
maintenance
35 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-11-20 08:00 [Scheduled] Scheduled Maintenance on Friday, November 20th, 2020
maintenance
10 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-10-31 10:13 [Scheduled] Scheduled Maintenance on October 31st, 2020
maintenance
49 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...

2020-10-10 08:00 [Scheduled] Scheduled Maintenance on Saturday, October 10th 2020
maintenance
3 hrs, 20 mins

Post-maintenance verification has been finished. The scheduled maintenance has been completed.Post-maintenance verification has been finished. The scheduled maintenance has been completed.

2020-09-05 08:37 [Scheduled] Scheduled Maintenance on Saturday, September 5th 2020
maintenance
25 mins

We have finished verification of the updated components and confirmed optimal system performance after the update...