Pinpoint Status

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Current Status: Pinpoint is UP

We checked the official Pinpoint status page for updates 14 seconds ago.

Past Pinpoint Incidents

Source: Official Pinpoint status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-09-16 12:59 Partial Service Disruption
major
3 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2023-08-09 11:40 Networking Issue
major
4 hrs, 23 mins

Our hosting provider has confirmed full resolution of the issue impacting network connectivity.Our hosting provider has confirmed full resolution of the issue impacting network connectivity.

2022-11-06 21:30 Minor System Outage
critical
0 second

Web servers are currently not configured to serve requests.Web servers are currently not configured to serve requests.

2022-11-06 03:00 System Outage
critical
0 second

A schema change applied as part of a new feature release has caused the database to stop serving requests.A schema change applied as part of a new feature release has caused the database to stop serving requests.

2021-02-01 16:20 Web Server Process Failure: System Outage
critical
40 mins

This incident has been resolved. A post mortem will be provided in due course.This incident has been resolved. A post mortem will be provided in due course.

2020-11-26 17:30 Web interface partially inaccessible
none
0 second

An internal database query resulted in an extremely high load on our database server causing the app to be slower...

2020-09-10 20:00 Web interface partially inaccessible
none
0 second

An errant digest and reporting process created an extremely high load on one of our web servers meaning that the ...

2020-02-28 12:30 Platform Outage
major
0 second

For around 3 minutes the entire Pinpoint application was unavailable for all end users.For around 3 minutes the entire Pinpoint application was unavailable for all end users.

2019-06-06 10:05 Facebook API Issue - Unable to create new adverts
minor
10 mins

This incident has been resolved.This incident has been resolved.

2019-05-29 10:55 Facebook API Issue - Unable to retrieve ad performance data.
minor
21 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2018-06-22 14:47 Minor Admin Outage
minor
15 mins

This has now been resolved.This has now been resolved.

2018-05-31 19:00 Web Interface Down - DigitalOcean Network Issue
minor
31 mins

This has been resolved - total downtime was 31 minutes. DigitalOcean have applied a fix to their network issue an...

2018-03-21 19:51 Platform Outage - Unplanned Infrastructure Maintenance
none
0 second

We experienced a brief platform outage between 7:41pm and 7:48pm GMT on Wednesday 21st March. The issue arose whe...