Current Status: OTOY is UP
We checked the official OTOY status page for updates 4 mins, 26 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-08-29 14:15 | Email delivery problems | major | 4 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-29 12:00 | [Scheduled] OctaneLive (OctaneRender Authentication Servers), render.otoy.com (OctaneRender Shop & F... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-28 13:01 | [Scheduled] Scheduled maintenance on OTOY SSO, ORC, and RNDR | maintenance | 1 hr, 54 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-01 00:34 | AliPay Payment Processing Outage | major | 117 hrs, 4 mins | We have not identified any AliPay payment issues encountered after we re-enabled AliPay payment processing. If y...read more |
| 2022-12-06 13:00 | [Scheduled] Scheduled maintenance on OTOY SSO, ORC, and RNDR | maintenance | 1 hr, 27 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-30 16:56 | [Scheduled] Scheduled Maintenance on OctaneLive & render.otoy.com | maintenance | 1 hr, 19 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-20 02:47 | OctaneLive Outage | critical | 57 mins | Monitoring has confirmed that the mitigation measures have been effective, and all requests are now succeeding. ...read more |
| 2022-09-07 18:59 | Increase in OctaneLive DNS Resolution Issues | minor | 1 hr, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-01 12:25 | OctaneRender Outage | major | 1 hr, 1 min | This incident has been resolved. If you are still experiencing issues with OctaneRender activation, please clear ...read more |
| 2022-08-24 20:15 | Increased OctaneLive API Errors | major | 45 mins | Shortly before this incident was logged we identified an intermittent increase in errors in an internal component...read more |
| 2022-07-12 17:05 | [Scheduled] Scheduled maintenance on OTOY SSO, ORC, and RNDR | maintenance | 53 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-22 04:32 | Render.otoy.com Outage | major | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-12 10:06 | OTOY.com unreachable | major | 3 mins | This incident has been resolved.This incident has been resolved. |
| 2021-06-08 03:01 | CDN Outage affecting SSO sign-in system and Octane LiveDB | major | 1 hr, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-10 15:00 | [Scheduled] Scheduled maintenance on OTOY SSO, ORC, and RNDR | maintenance | 2 hrs, 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-04-28 17:01 | [Scheduled] Server Maintenance 2021-04-29 00:00 UTC | maintenance | 2 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-04-02 04:00 | Increased login failures | minor | 0 second | We have identified and resolved a server-side issue that has impacted login flows for some OTOY services, includi...read more |
| 2021-02-25 21:59 | Increased OctaneLive API Errors | minor | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2020-08-31 19:52 | Increased API Errors | critical | 1 hr, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2020-08-19 18:54 | Increased OctaneLive Errors | critical | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2019-10-24 16:09 | Increased OctaneLive API Errors | minor | 0 second | Due to a load-balancing issue, an increase in API errors occurred between 3:47pm and 4:00pm PDT. This may have re...read more |
| 2019-07-02 07:09 | CloudFlare Network Performance Issues | minor | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2019-03-19 14:00 | [Scheduled] OctaneLive Certificate Update | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-08-20 20:30 | Elevated API Errors | minor | 2 hrs, 51 mins | No further issues have been identified.No further issues have been identified. |
| 2018-07-31 22:18 | Incorrect status alerts for OctaneLive | none | 0 second | We have identified and fixed an issue with our monitoring system that has caused false outage alerts for OctaneLi...read more |
| 2018-07-22 21:32 | Elevated API Errors | major | 1 hr, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2018-01-07 16:52 | Subscription signup issues | minor | 21 hrs, 43 mins | We have detected no further cases related to this incident.We have detected no further cases related to this incident. |
| 2017-10-03 12:56 | X.IO service issues | minor | 2 hrs, 24 mins | This issue is now resolved, if you experience any further problems please open a ticket at https://help.otoy.com.This issue is now resolved, if you experience any further problems please open a ticket at https://help.otoy.com. |
| 2017-08-18 17:00 | [Scheduled] X.IO infrastructure maintenance | maintenance | 1 hr, 58 mins | We have completed the scheduled maintenance and have resumed normal operation. Please email help@otoy.com if yo...read more |
| 2017-07-24 17:31 | OctaneLive Server Connection Issues | none | 0 second | We have identified and resolved an issue with the OctaneLive server that was affecting license activation and Liv...read more |
| 2017-06-19 15:00 | [Scheduled] Core Infrastructure Maintenance 2017-06-19 22:00 UTC | maintenance | 1 hr, 7 mins | We have completed the scheduled maintenance and have resumed normal operation. Please email help@otoy.com if you...read more |
| 2017-05-21 21:50 | Elevated Subscription/PayPal Issues (OctaneVR) | minor | 42 hrs, 51 mins | We have not detected any new incidents related to this issue, so we believe that the underlying cause has been fi...read more |
| 2017-03-13 18:00 | [Scheduled] Scheduled Server Maintenance 2017-03-14 01:00 UTC | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2017-02-28 12:05 | Amazon s3 Service Incident | minor | 8 hrs, 4 mins | We have confirmed that our services have resumed normal operations. Please email help@otoy.com if you experience ...read more |
| 2016-11-05 21:01 | [Scheduled] Server Maintenance 2016-11-06 04:00 UTC | maintenance | 44 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2016-10-21 12:20 | DNS issues with upstream providers | major | 2 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2016-08-28 18:57 | [Scheduled] Scheduled Server Maintenance - home.otoy.com & docs.otoy.com | maintenance | 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2016-07-17 19:00 | [Scheduled] Server Maintenance 2016-07-18 02:00 UTC | minor | 41 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2016-06-19 16:58 | Elevated Email Sending Issues | minor | 6 hrs, 56 mins | We have resolved the issue impacting email delivery from the SSO system, and verified that the problem is resolve...read more |
| 2016-06-13 15:56 | X.IO Service Outage | major | 3 hrs, 8 mins | The issue has been resolved, and X.IO has resumed normal operation. Please email help@otoy.com if you experience...read more |
| 2016-05-22 22:03 | [Scheduled] Scheduled Server Maintenance 2016-05-23 02:00 UTC | major | 2 hrs, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2016-02-10 17:00 | [Scheduled] Scheduled Server Maintenance (home.otoy.com) | minor | 28 mins | We have completed the scheduled maintenance and home.otoy.com has resumed normal operation. Please email help@ot...read more |
| 2015-12-09 18:07 | OctaneLive Server Maintenance | minor | 28 mins | We have completed the maintenance and OctaneLive has resumed normal operation. Please email help@otoy.com if you...read more |
| 2015-11-17 20:50 | OctaneLive Server Degraded Performance | minor | 4 hrs, 19 mins | We have identified the issue and the OctaneLive server has resumed normal operations. We will continue to monito...read more |
| 2015-09-18 13:05 | X.IO DB Server Issue | major | 101 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2015-08-04 11:41 | Render site outage | minor | 6 hrs, 18 mins | We have completed the upgrade and the site should be functioning again. Please email help@otoy.com if you experie...read more |
| 2015-05-13 17:05 | Applications not starting | minor | 7 mins | We have identified the issue and applications are now launching correctly in all regions. We will continue to mon...read more |