Current Status: LuxSci is UP
We checked the official LuxSci status page for updates 5 mins, 5 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-10-01 21:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 132 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 21:00 | [Scheduled] Maintenance Notification for shared server rs6166 | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-05 21:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-30 06:00 | [Scheduled] Reboot for Shared Web server rs6027.luxsci.com | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-20 07:34 | [Scheduled] [Scheduled] MariaDB Upgrade from v10.4 to v10.6 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-12 06:00 | [Scheduled] Maintenance Notification RAM upgrade for shared server rs7070 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-07 04:00 | Rolling server reboots for security updates | none | 0 second | Apr 7, 00:00 EDTCompleted - The scheduled maintenance has been completed.Mar 31, 00:00 EDTIn progress - Schedule...read more |
| 2024-03-21 22:00 | [Scheduled] Maintenance reboot for shared email server rs6164 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-28 22:01 | [Scheduled] Rolling server reboots for security updates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-19 17:21 | Investigating an Issue with Premium Archival (Sonian) Email Ingestion | minor | 164 hrs, 6 mins | The Sonian Email Archiving issue has been resolved and emails are now being journaled normally.The Sonian Email Archiving issue has been resolved and emails are now being journaled normally. |
| 2023-12-25 00:00 | [Scheduled] Maintenance reboot scheduled for shared database server | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-13 12:42 | WebMail issue | major | 53 mins | An issue with one of our WebMail servers caused email to be unavailable to users who were logged into the affecte...read more |
| 2023-11-12 06:00 | [Scheduled] Maintenance Reboot for shared email server rs6166 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-09 21:02 | [Scheduled] Maintenance Reboot for shared email servers rs6024 and rs6025 | maintenance | 28 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-01 00:00 | [Scheduled] Scheduled Upgrade from PHP 8.0 to 8.1 | maintenance | 599 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-12 21:00 | [Scheduled] Reboot for shared web server rs6128.luxsci.com | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-03 21:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-25 13:13 | Two Factor Authentications SMS Messages Not Being Delivered | minor | 72 hrs, 20 mins | The SMS solution from our SMS provider has propagated to the major phone carriers. All customers should now be ab...read more |
| 2023-07-23 20:00 | [Scheduled] Scheduled Maintenance for BEE Pro Plugin Services | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-20 21:01 | [Scheduled] Scheduled server maintenance for rs6161.luxsci.com | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-11 21:00 | [Scheduled] Scheduled server maintenance for rs6128.luxsci.com | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-20 20:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-02 20:39 | Currently a data center cooling failure in one of our data centers is affecting a few customers. | major | 11 hrs, 58 mins | Oracle has reported this data center incident has been fully resolved earlier this morning. To our knowledge, on...read more |
| 2023-05-11 16:57 | We are experiencing some issues with network latency | minor | 3 hrs, 13 mins | This issue is resolved.This issue is resolved. |
| 2023-04-08 00:02 | [Scheduled] Rolling server reboots for security updates | maintenance | 171 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-10 13:24 | Avast Anti-virus Prevents Going to LuxSci.com | minor | 20 hrs, 55 mins | Users of Avast Anti-virus should no longer see a phishing warning when going to LuxSci.com domains. If users stil...read more |
| 2023-01-07 21:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-03 15:22 | Ongoing Issue With Webmail | minor | 34 mins | Our operations team has diagnosed the issue with shared webmail. A solution was put in place and the shared webma...read more |
| 2022-11-30 20:29 | [Scheduled] Scheduled Upgrade from PHP 7.4 to 8.0 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-18 21:00 | [Scheduled] Reboot for share web server rs6126.luxsci.com | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-17 15:58 | Webmail Issues | major | 32 mins | The webmail issue has been resolved. All users should be able to access webmail at this time.The webmail issue has been resolved. All users should be able to access webmail at this time. |
| 2022-10-07 19:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-28 23:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-07 09:01 | [Scheduled] MariaDB Upgrade from v10.2 to v10.4 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-09 13:27 | [Scheduled] Shared Services Rolling Migration from RackSpace VMWare to Oracle | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-09 13:27 | [Scheduled] Scheduled Upgrades from PHP 7.3 to PHP 7.4 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-27 23:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-18 21:00 | [Scheduled] Migration to a new server for rs126 | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-11 21:00 | [Scheduled] Migration to a new server for rs166.luxsci.com | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-11 00:00 | [Scheduled] Migration to a new server for rs167.luxsci.com | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-04 21:02 | [Scheduled] Migration to a new server for rs158.luxsci.com | maintenance | 1 hr, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-04 21:02 | [Scheduled] Migration to a new server for rs163.luxsci.com | maintenance | 1 hr, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-21 21:00 | [Scheduled] Migration to a new server for rs128 | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-01 20:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-14 00:00 | DDOS attack on rs6161 mitigated | none | 0 second | Customers sending email though server rs6161 (i.e., email1.luxsci.com, email4.luxsci.com, and smtp.luxsci.com) we...read more |
| 2021-11-28 21:09 | [Scheduled] Rolling server reboots for security updates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-11-24 21:00 | [Scheduled] Migration to a new server for rs162.luxsci.com | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-11-24 21:00 | [Scheduled] Migration to a new server for rs164.luxsci.com | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-11-20 09:28 | MobileSync is currently unavailable for some users | none | 12 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-11 03:23 | Some servers in Rackspace, Dallas Texas down | none | 1 hr, 5 mins | All affected servers are now back online. The root cause of the issue was an administrative error at Rackspace.All affected servers are now back online. The root cause of the issue was an administrative error at Rackspace. |