Current Status: Helium is UP
We checked the official Helium status page for updates 4 mins, 25 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-08-23 14:00 | [Scheduled] Onboarding Service - Scheduled Maintenance | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-23 15:05 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 3 hrs, 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-05 20:31 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Jun 5, 20:31 UTCCompleted - The scheduled maintenance has been completed.Jun 5, 18:15 UTCIn progress - Schedule...read more |
| 2024-06-05 18:15 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 2 hrs, 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-09 16:45 | Solana Network Congestion | none | 0 second | May 9, 16:45 UTCResolved - The Helium Foundation has deployed additional Solana RPC infrastructure in order to s...read more |
| 2024-05-08 19:41 | Helium Wallet API - Scheduled Maintenance | none | 0 second | May 8, 19:41 UTCCompleted - After a period of observation, we are satisfied with the stability and performance i...read more |
| 2024-05-08 16:31 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 3 hrs, 10 mins | After a period of observation, we are satisfied with the stability and performance improvements in Solana transac...read more |
| 2024-05-07 20:34 | Helium Wallet API - Scheduled Maintenance | none | 0 second | May 7, 20:34 UTCCompleted - The scheduled maintenance has been completed. While we are encouraged by the improve...read more |
| 2024-05-07 18:10 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 2 hrs, 24 mins | The scheduled maintenance has been completed. While we are encouraged by the improvements in Solana transaction p...read more |
| 2024-05-06 00:18 | Solana Network Congestion | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-05-04 05:29 | Solana Network Congestion | minor | 131 hrs, 16 mins | The Helium Foundation has deployed additional Solana RPC infrastructure in order to support the growing Helium Wa...read more |
| 2024-05-02 16:54 | Solana Network Congestion | none | 0 second | May 2, 16:54 UTCResolved - This incident has been resolved.Apr 6, 00:18 UTCIdentified - Due to high Solana cong...read more |
| 2024-04-03 15:22 | Helium Console Packet Drops | none | 0 second | Apr 3, 15:22 UTCResolved - We identified the root cause as the Foundation Console's router failing to reboot as ...read more |
| 2024-04-03 14:49 | Helium Console Packet Drops | none | 33 mins | We identified the root cause as the Foundation Console's router failing to reboot as expected after erroring. We ...read more |
| 2024-03-21 16:51 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Mar 21, 16:51 UTCCompleted - The scheduled maintenance has been completed.Mar 21, 16:11 UTCVerifying - The update...read more |
| 2024-03-21 14:55 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 1 hr, 56 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-08 20:30 | Onboarding Service - Scheduled Maintenance | none | 0 second | Feb 8, 20:30 UTCCompleted - The scheduled maintenance has been completed.Feb 8, 20:00 UTCIn progress - Schedule...read more |
| 2024-02-08 20:00 | [Scheduled] Onboarding Service - Scheduled Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-06 15:26 | Solana Halt | none | 0 second | Feb 6, 15:26 UTCResolved - We join the Solana community in thanking validator operators and core developers for ...read more |
| 2024-02-06 09:53 | Solana Halt | major | 5 hrs, 33 mins | We join the Solana community in thanking validator operators and core developers for their firefighting over the ...read more |
| 2024-01-10 17:35 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Jan 10, 17:35 UTCCompleted - The scheduled maintenance has been completed.Jan 10, 17:25 UTCVerifying - The mainte...read more |
| 2024-01-10 17:01 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 34 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-30 19:15 | IoT Config Service Maintenance | none | 0 second | Nov 30, 19:15 UTCCompleted - The scheduled maintenance has been completed.Nov 30, 19:09 UTCVerifying - The deploy...read more |
| 2023-11-30 19:00 | [Scheduled] IoT Config Service Maintenance | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-14 15:50 | Incomplete Closure of Epoch 19,674 | none | 0 second | Nov 14, 15:50 UTCResolved - The automated job that was supposed to end the November 13th epoch (19,674) at UTC mi...read more |
| 2023-11-14 15:50 | Incomplete Closure of Epoch 19,674 | none | 0 second | The automated job that was supposed to end the November 13th epoch (19,674) at UTC midnight stalled due to a drop...read more |
| 2023-10-30 22:00 | Helium Wallet - Cloudflare Outage/RPC Degraded Performance | none | 0 second | Oct 30, 22:00 UTCResolved - This incident has been resolved.Oct 30, 20:33 UTCMonitoring - A workaround has been p...read more |
| 2023-10-30 20:12 | Helium Wallet - Cloudflare Outage/RPC Degraded Performance | critical | 1 hr, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-29 13:00 | [Scheduled] Foundation SDLC Accounts - Scheduled Maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-02 13:57 | Foundation SDLC Accounts - Scheduled Maintenance | none | 0 second | Oct 2, 13:57 UTCCompleted - The scheduled maintenance has been completed.Sep 29, 18:29 UTCVerifying - The schedu...read more |
| 2023-08-16 19:16 | Packet Router Rollout In Progress | none | 0 second | Aug 16, 19:16 UTCResolved - Based on the monitoring, all packet routers have fully stabilized.Aug 16, 18:00 UTCUp...read more |
| 2023-08-16 17:40 | Packet Router Rollout In Progress | maintenance | 1 hr, 36 mins | Based on the monitoring, all packet routers have fully stabilized.Based on the monitoring, all packet routers have fully stabilized. |
| 2023-07-26 06:12 | Packet Router Outage | none | 0 second | Jul 26, 06:12 UTCResolved - The Packet Routers have been stable for the 2.5 hours. Marking this incident resolved...read more |
| 2023-07-25 23:52 | Packet Router Outage | critical | 6 hrs, 20 mins | The Packet Routers have been stable for the 2.5 hours. Marking this incident resolved and will follow up with pos...read more |
| 2023-07-20 22:50 | Singapore Packet Router Load Testing In Progress | none | 0 second | Jul 20, 22:50 UTCResolved - This incident has been resolved.Jul 20, 22:01 UTCMonitoring - The core team is perfor...read more |
| 2023-07-20 22:01 | Singapore Packet Router Load Testing In Progress | none | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-20 19:37 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Jul 20, 19:37 UTCCompleted - The scheduled maintenance has been completed.Jul 20, 19:26 UTCVerifying - The update...read more |
| 2023-07-20 17:46 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 1 hr, 51 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-06 18:54 | Beaconing activity decreased | none | 0 second | Jul 6, 18:54 UTCResolved - This incident has been resolved.Jul 6, 17:56 UTCMonitoring - We believe we've identi...read more |
| 2023-07-05 23:04 | Beaconing activity decreased | minor | 19 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-04 05:11 | Helium Wallet - RPC Degraded Performance | none | 0 second | Jul 4, 05:11 UTCResolved - This issue is now resolved. Realms and the Helium Wallet are back to normal operation...read more |
| 2023-07-04 01:07 | Helium Wallet - RPC Degraded Performance | minor | 4 hrs, 4 mins | This issue is now resolved. Realms and the Helium Wallet are back to normal operations.This issue is now resolved. Realms and the Helium Wallet are back to normal operations. |
| 2023-06-28 19:00 | Oracle upgrades | none | 0 second | Jun 28, 19:00 UTCCompleted - The scheduled maintenance has been completed.Jun 28, 18:00 UTCIn progress - Schedule...read more |
| 2023-06-28 18:00 | [Scheduled] Oracle upgrades | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-27 00:15 | Issues with Claim Hotspot Rewards in Helium Wallet App | none | 0 second | Jun 27, 00:15 UTCResolved - Wallet developers have confirmed that this particular indexing issue was resolved ove...read more |
| 2023-06-26 20:47 | Degraded Data Transfer in U.S. | none | 0 second | Jun 26, 20:47 UTCResolved - Based on the monitoring, all packet routers have fully stabilized.Jun 26, 19:34 UTCUp...read more |
| 2023-06-26 16:37 | Degraded Data Transfer in U.S. | major | 4 hrs, 10 mins | Based on the monitoring, all packet routers have fully stabilized.Based on the monitoring, all packet routers have fully stabilized. |
| 2023-06-26 15:04 | Issues with Claim Hotspot Rewards in Helium Wallet App | minor | 9 hrs, 11 mins | Wallet developers have confirmed that this particular indexing issue was resolved overnight.Wallet developers have confirmed that this particular indexing issue was resolved overnight. |
| 2023-06-20 18:05 | Onboarding Service Database Upgrade | none | 0 second | Jun 20, 18:05 UTCCompleted - The scheduled maintenance has been completed.Jun 20, 18:00 UTCIn progress - Schedule...read more |
| 2023-06-20 18:00 | [Scheduled] Onboarding Service Database Upgrade | maintenance | 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |