Current Status: Hearsay Systems is UP
We checked the official Hearsay Systems status page for updates 1 min, 58 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-10-01 10:58 | SMS/MMS Delivery Failures from T-Mobile in the US | minor | 19 hrs, 6 mins | Hearsay is no longer experiencing SMS delivery failures from T-Mobile to a subset of Relate phone numbers. Thank...read more |
| 2024-09-18 11:26 | Relate Error Page | major | 3 mins | Hearsay's engineers were able to quickly revert to a previous version, and Relate is working as expected on our w...read more |
| 2024-08-28 12:11 | Blank Screen For Some Relate Users | minor | 11 mins | Hearsay’s engineers have successfully resolved this incident, and the subset of users who experienced a blank scr...read more |
| 2024-08-12 04:49 | Unable to capture some Instagram Direct Messages | minor | 74 hrs, 16 mins | Hearsay successfully completed back crawl activities and saved all messages impacted by this issue. Hearsay is co...read more |
| 2024-08-08 12:15 | Increase In LinkedIn Alerts for Profile and Background Photos | minor | 18 hrs, 47 mins | Hearsay is confirming this matter as fully resolved. We greatly appreciate your patience as we navigated this un...read more |
| 2024-07-25 06:13 | Internal Server Error Page | critical | 30 mins | Hearsay's engineers have monitored this situation and confirmed that it has been fully resolved. We will conduct ...read more |
| 2024-07-11 07:40 | Spinning Wheel When Creating Content | major | 4 hrs, 49 mins | We are now marking this incident as resolved. After we complete a full investigation with our Engineering Team, w...read more |
| 2024-06-27 21:00 | LinkedIn Cover Photo Issue | none | 0 second | Network: LinkedIn Date Discovered: June 28, 2024 Date Fixed: July 2, 2024 Background: Hearsay enabled a new...read more |
| 2024-06-11 11:21 | Meta Functionality Temporarily Inactive | critical | 51 hrs, 8 mins | We can confirm that Meta was able to fix this matter, and all Facebook and Instagram functionalities are now full...read more |
| 2024-04-30 09:06 | Blank Screen | critical | 15 mins | Hearsay's engineers have reverted a recent deployment to resolve the matter where users experienced a blank scree...read more |
| 2024-03-15 20:00 | [Scheduled] Hearsay Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-07 06:13 | Intermittent Error Page | major | 1 hr, 15 mins | Hearsay's engineers were able to resolve this matter, and users should no longer experience the error. We truly...read more |
| 2024-02-23 11:30 | Application Management Platform Outage | none | 0 second | Timeline: Start Time: 02/23/2024 11:44 AM PT End Time: 02/23/2024 12:38 PM PT Customer Impact: Hearsay deploy...read more |
| 2024-02-13 12:30 | "Something Went Wrong" Error Page | critical | 0 second | Hearsay has experienced an intermittent issue where our website failed to load and gives out "Something Went Wron...read more |
| 2024-02-01 07:34 | Intermittent Error for Relate | major | 30 mins | Hearsay's engineers were able to successfully revert to a previous version and this intermittent issue has been r...read more |
| 2024-01-25 14:07 | "Something Went Wrong" Error Page | critical | 39 mins | Hearsay's engineers resolved the site error issue. Again, we truly apologize for this disruption and we will publ...read more |
| 2024-01-25 10:30 | No Login Option for Non-SSO Users | major | 11 mins | Hearsay’s engineers found the root cause and a fix has been deployed to production to resolve the Facebook and Li...read more |
| 2024-01-12 12:58 | "Something Went Wrong" Error Page | critical | 0 second | Hearsay has experienced an issue where our website threw an error page from 12:41 to 12:58 PM PT. Some users expe...read more |
| 2023-12-08 03:10 | X/Twitter Outage | major | 1 hr, 59 mins | After monitoring this for the past hour, we can confidently confirm this incident has been resolved. We greatly ...read more |
| 2023-11-07 05:01 | Facebook and Instagram Outage | major | 23 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-26 10:06 | Users Unable To Publish Content To LinkedIn | minor | 2 hrs, 22 mins | Hearsay's engineers have confirmed that users should no longer experience this matter where posts are unable to p...read more |
| 2023-10-19 11:06 | Intermittent Internal Server Error | critical | 18 mins | Hearsay's engineers were able to resolve this matter, and users should no longer experience the error from before...read more |
| 2023-09-28 19:00 | [Scheduled] Hearsay Systems Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-28 13:03 | SMS/MMS Delivery Failures to Verizon and AT&T Networks in the US | minor | 2 hrs, 34 mins | Our partner engineers at Twilio have confirmed that SMS/MMS delivery to Verizon and AT&T is fully restored. We tr...read more |
| 2023-09-18 09:04 | Unable to Publish Content to Instagram | minor | 6 hrs, 40 mins | Hearsay Engineers have resolved the ongoing issue. We would like to express our sincere apologies for any inconve...read more |
| 2023-09-14 12:24 | Campaign Management Loading Issue | minor | 13 mins | Hearsay Engineers have resolved the ongoing issue. We would like to express our sincere apologies for any inconve...read more |
| 2023-09-14 10:13 | Sites Experiencing 503 Error | major | 2 hrs, 18 mins | Hearsay has confirmed that our partners at Pantheon have resolved the ongoing issue and visitors will no longer s...read more |
| 2023-09-06 13:45 | "Something Went Wrong" Error Page | critical | 58 mins | Hearsay's engineers resolved the site error issue. Again, we truly apologize for this disruption and we will pub...read more |
| 2023-08-16 06:25 | Admin Publishing and Campaign Creation Incident | none | 0 second | Timeline: Start Time: 08/16/2023 06:25 AM PT End Time: 8/16/2023 06:38 AM PT Customer Impact: Hearsay deploy...read more |
| 2023-07-12 14:22 | Contacts not saving | minor | 35 mins | Hearsay Engineers have resolved the ongoing issue with contacts not saving. We would like to express our sincere ...read more |
| 2023-07-12 14:15 | Automated Texts for Agent Leads | minor | 1 hr, 35 mins | Hearsay Engineers have resolved the ongoing issue with leads not getting automated texts. We would like to expres...read more |
| 2023-07-11 13:52 | Linkedin Image Publishing Issue | major | 51 mins | Hearsay Engineers have resolved the ongoing issue with publishing image-only posts to Linkedin. We would like to ...read more |
| 2023-07-11 04:51 | Unable to Post Content to Twitter | minor | 6 hrs, 34 mins | Hearsay’s engineers confirm that the Twitter content publishing issue is now resolved. We truly apologize for thi...read more |
| 2023-07-07 08:45 | Intermittent Error And Slow Load Times | major | 34 mins | Hearsay's engineers resolved this matter regarding longer-than-expected load times and intermittent error message...read more |
| 2023-07-07 06:32 | Intermittent Error And Slow Load Times | major | 39 mins | Hearsay's engineers discovered high load times and increased our bandwidth, which resulted in resolving this inci...read more |
| 2023-05-16 09:25 | New Post Button Missing For The Content Creator Role | minor | 1 hr, 55 mins | Hearsay's engineers deployed a fix to production and we are able to verify that this incident is fully resolved a...read more |
| 2023-05-15 05:26 | Videos Unable To Publish To LinkedIn | minor | 2 hrs, 52 mins | Hearsay's engineers worked with LinkedIn to resolve this matter, resulting in videos successfully published to Li...read more |
| 2023-05-12 07:08 | Images Unable To Publish To LinkedIn | minor | 2 hrs, 3 mins | After monitoring this incident for the past hour, we are continuing to see successful images published to LinkedI...read more |
| 2023-05-04 09:34 | Unable To Connect Social Media Accounts To Hearsay | minor | 1 hr, 6 mins | Hearsay’s engineers were able to resolve this incident, and users are now able to connect their social media acco...read more |
| 2023-04-27 08:53 | Newly Created Posts May Not Appear In Content Library | minor | 6 mins | The incident regarding newly created posts not appearing in the Hearsay Content Library has been fully resolved, ...read more |
| 2023-04-20 14:07 | Intermittent Linkedin Publishing Error | minor | 2 hrs, 25 mins | Hearsay Engineers have resolved the ongoing issue with publishing to Linkedin. Users may still encounter some del...read more |
| 2023-04-19 14:47 | Relate Outage | major | 33 mins | Hearsay Engineers have resolved the ongoing issue with Relate. Users should no longer be experiencing issues send...read more |
| 2023-04-05 08:40 | Newly Created Posts May Not Appear In Content Library | minor | 26 mins | This incident has been fully resolved and everything is operational. We truly apologize for any disruption to yo...read more |
| 2023-04-04 14:40 | Relate Functionality Outage | minor | 29 mins | Hearsay's engineers have resolved the ongoing issue with Relate. Users should no longer be experiencing issues se...read more |
| 2023-04-04 08:38 | Partial Identity API Outage | none | 0 second | A production update to one of Hearsay's services caused access issues for some customers for 11 minutes. For some...read more |
| 2023-03-28 04:33 | Facebook and Instagram Outage | major | 0 second | This incident has been resolved.This incident has been resolved. |
| 2023-02-13 11:53 | Intermittent Error Page | major | 13 mins | Hearsay's engineers were able to successfully resolve this intermittent error. Again, we truly apologize for thi...read more |
| 2023-01-23 07:21 | Videos Not Playing | minor | 43 mins | We have been notified that the videos are now able to play without any issues or error messages. We have tested ...read more |
| 2023-01-18 12:28 | Sites Incident | major | 16 mins | Our engineers were able to resolve this matter and the contact form submission works as expected. A post-mortem ...read more |
| 2022-12-29 08:02 | Facebook and Instagram Outage | major | 45 mins | Hearsay experienced a Facebook and Instagram outage from approximately 3:00 AM EST to 11:30 AM EST on Thursday, D...read more |