Current Status: Groove is UP
We checked the official Groove status page for updates 5 mins, 10 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-09-26 03:49 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) | minor | 1 hr, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-16 08:19 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) | minor | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-10 09:30 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) | critical | 14 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-28 05:00 | [Scheduled] Status Update: Planned Maintenance on Live Chat Service | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-20 06:09 | Live Chat delayed messages | minor | 6 hrs, 56 mins | We have successfully deployed a fix for the issue causing delays in some live chats. We want to reassure you that...read more |
| 2024-06-19 09:15 | Live chat delays | minor | 13 hrs, 25 mins | We have successfully deployed a fix for the issue causing delays in some live chats. We want to reassure you that...read more |
| 2024-05-14 07:30 | Service outage | none | 0 second | An issue with one of Groove's database hosting providers caused a portion of Groove users to be unable to access ...read more |
| 2024-02-27 13:03 | Attachment issue - between 12:10 UTC and 4:10 UTC | none | 0 second | One of our upstream providers experienced an issue that corrupted some attachments before the mails reached Groov...read more |
| 2024-01-05 11:05 | New slack connections restricted | minor | 167 hrs, 34 mins | This incident has been resolved. Slack has re-approved our integration.This incident has been resolved. Slack has re-approved our integration. |
| 2023-09-13 04:00 | Meta Outage - affecting Instagram and Messenger connectivity | none | 0 second | Meta (Facebook Messenger and Instagram) currently have an outage affecting API endpoints from connecting. Users m...read more |
| 2023-09-06 09:41 | Degraded service on Groove inbox (delay on incoming tickets, logging in, live chat, ticket updates) | minor | 18 mins | Full service has resumed.Full service has resumed. |
| 2023-07-27 14:47 | Meta Messenger API Outage | none | 0 second | Meta has resolved the incident on their end. We are continuing to monitor any impact to affected Instagram Messen...read more |
| 2023-02-14 06:00 | [Outage] Groove Web App Unavailable | none | 4 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-13 06:43 | [Outage] Delays with processing outbound emails | major | 11 hrs, 32 mins | This incident has been resolved. Our email delivery partner inadvertently flagged our account for review this mor...read more |
| 2023-02-05 00:43 | [Scheduled] Database maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-01 04:30 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) | minor | 3 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-22 12:57 | Knowledge base display / slow loading issue | minor | 3 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-26 01:00 | [Scheduled] Database maintenance scheduled for Saturday, March 26 | maintenance | 3 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-22 07:48 | Connectivity issues | critical | 2 hrs, 37 mins | We have completed the fix and the incident is resolved.We have completed the fix and the incident is resolved. |
| 2021-09-04 11:42 | [Scheduled] Planned Maintenance | maintenance | 12 mins | The scheduled maintenance is now complete.The scheduled maintenance is now complete. |
| 2021-08-27 03:32 | Service Outage | critical | 12 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-14 03:01 | [Scheduled] Database Maintenance | maintenance | 21 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-06-04 14:16 | Service slowdown | minor | 2 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-22 03:00 | [Scheduled] Database maintenance | maintenance | 1 hr, 14 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-05-19 09:12 | Groove slow to load in app and mobile. | minor | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-15 03:00 | [Scheduled] Database Maintenance | maintenance | 2 hrs, 21 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-05-10 03:33 | Groove connectivity issues | major | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-22 07:10 | Groove connectivity issues | major | 58 mins | This incident has been resolved.This incident has been resolved. |
| 2021-03-10 19:15 | DNS outage causing Groove outage | major | 1 hr, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2021-01-23 05:00 | [Scheduled] Database Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-12-14 07:59 | Email receive/send issues related to Google Outage | major | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2020-07-25 03:31 | [Scheduled] Database Maintenance | maintenance | 11 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-07-06 16:20 | Gmail connectivity issue | minor | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2020-05-30 06:25 | Connectivity issue | none | 2 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2020-04-02 17:27 | Email processing delayed | minor | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2020-03-23 06:05 | Server overload | none | 1 hr, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2020-03-13 15:59 | Outage with our upstream provider | major | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2020-02-08 03:45 | [Scheduled] Database maintenance | maintenance | 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-12-04 11:31 | Partially degraded performance | minor | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2019-11-26 16:58 | Intermittent outages on Groove Inbox & Knowledge base products | major | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2019-11-18 18:12 | Inbox Authorization Issue | major | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2019-09-29 21:48 | Blog down | critical | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2019-09-03 09:11 | Slow app performance | major | 2 hrs, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-30 12:17 | Technical incident | major | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-30 09:03 | Degraded Performance | minor | 2 hrs, 37 mins | Our background processing queue is caught up and our search cluster has properly rebalanced. This incident has be...read more |
| 2019-08-24 05:48 | Intermittent API request failures | major | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-08 03:09 | Errors in reports loading | minor | 6 hrs, 5 mins | A fix has been applied and Errors rates have dropped to normal.A fix has been applied and Errors rates have dropped to normal. |
| 2019-07-08 21:46 | Delays in new ticket notifications.. | minor | 6 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2019-06-27 04:11 | Delays in reports processing | minor | 22 mins | This incident has been resolved.This incident has been resolved. |
| 2019-06-14 11:31 | File attachment downloads being flagged by Google | minor | 22 hrs, 35 mins | This incident has been resolved and files can be downloaded.This incident has been resolved and files can be downloaded. |