Current Status: formassembly is UP
We checked the official formassembly status page for updates 3 mins, 27 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-10-11 13:32 | Legacy Workflow not redirecting as expected | none | 1 hr, 48 mins | A fix has been implemented. This incident has been resolved and all legacy workflows should be working as expecte...read more |
| 2024-10-02 13:12 | Some Accounts Reporting Issues with Admin Dashboard & Forms | minor | 43 mins | This incident has been resolved, and functionality has been restored to forms, workflows, and the Admin Dashboard...read more |
| 2024-09-23 14:55 | Email Notifications and After Submit Salesforce Connector Not Running | none | 0 second | A segment of accounts reported issues with their Email Notifications and After Submit Salesforce connector not ru...read more |
| 2024-08-05 01:23 | Inaccessible Response Report Page on a small subset of Essentials, Team, & Enterprise Accounts | none | 0 second | Starting on August 5th, a small subset of Essentials, Team, & Enterprise accounts experienced issues accessing th...read more |
| 2024-07-26 11:39 | New Google Connector Error | minor | 10 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-25 14:23 | Some Customers Unable to Login & Showing Incorrect Forms | none | 0 second | We are seeing some reports of customers that are not able to log into their accounts, some of which are also seei...read more |
| 2024-07-11 13:00 | Issue Auto-Formatting with a Mask | none | 0 second | Our team is aware of an issue auto-formatting with a mask and currently have a ticket in place so that we can wor...read more |
| 2024-06-30 09:00 | 404 error on form submission reported on small subset of Essentials, Teams, Enterprise & Fed Account... | none | 0 second | Reports of 404 errors on form submissions were reported on a small subset of Essentials, Teams, Enterprise & Fed ...read more |
| 2024-06-20 11:30 | Service Temporarily Unavailable in Salesforce Connectors | none | 0 second | On Thursday, June 20, 2024, a number of clients observed a Service Temporarily Unavailable error in their Salesfo...read more |
| 2024-06-04 04:00 | Reports of incorrect branding on Basic, Professional & Premier accounts | none | 0 second | At approximately 4:00 AM EST, an update was made to Basic, Professional & Premier accounts that resulted in incor...read more |
| 2024-06-02 09:00 | Form Analytics not working as expected on all Enterprise, Compliance, Essentials, Teams accounts. | none | 0 second | Beginning June 2nd, Form Analytics ceased working as expected across the accounts listed above who have the Analy...read more |
| 2024-04-15 12:30 | Reports of inaccessible forms and accounts on a small segment US based Team, Essential, Enterprise &... | major | 2 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-10 16:43 | Field mappings using aliases within Workflow not functioning | minor | 1 hr, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-09 16:08 | Notifications delayed on a small segment of Enterprise Accounts | minor | 18 hrs, 21 mins | This incident has been resolved. These emails will continue to be retried over the course of the next few days.This incident has been resolved. These emails will continue to be retried over the course of the next few days. |
| 2024-03-22 10:11 | Inaccessible account and Forms on Team, Essential & legacy Enterprise accounts | minor | 14 mins | A fix has been implemented and accounts should be operating as expected. If you continue to run into any issues, ...read more |
| 2024-03-14 10:30 | Workflow Connectors Not Firing | none | 7 hrs, 55 mins | This incident has been resolved and Workflow connectors are again functioning as expected. If you continue to r...read more |
| 2024-03-13 15:33 | Delay in post submit connectors and notifications | none | 52 mins | This incident has been resolved and both notifications and connectors should be processing as expected. Please re...read more |
| 2024-03-05 09:09 | Notifications not getting triggered on Basic/Professional/Premier accounts | minor | 5 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-28 12:51 | Report of Forms Down on Basic/Professional/Premier plans | minor | 4 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-27 13:25 | Server errors on a small segment of Team & Essentials Accounts | none | 0 second | On February 26, 2024 at approximately 5:00pm EST, our team identified a server error upon submission of form or W...read more |
| 2024-02-13 16:51 | Notifications Not Getting Triggered on a small segment of Enterprise Accounts | minor | 19 hrs, 4 mins | Requests for removal from all affected lists have been completed and are rolling out. We will continue to monitor...read more |
| 2024-02-12 09:56 | Reports of form errors on a small segment of Team & Essential Accounts | none | 3 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-01 12:05 | Customer reports of 'No Overwrite..' errors on form submission | none | 0 second | At approximately 10 AM ET Customers and respondent received an increase in "No Overwrite fields cannot be changed...read more |
| 2024-01-25 17:39 | Report of Failed or Duplicate Responses on Basic/Professional/Premier plans | minor | 1 hr, 41 mins | This incident has been resolved and all forms and responses should be operating as expected. Again, please note...read more |
| 2024-01-22 20:00 | Essential and Team Accounts - Part of Platform and some Forms unaccessible | none | 0 second | Beginning January 22 at approximately 10pm - January 23rd at 12pm ET, a small segment of Essential and Team accou...read more |
| 2023-12-06 15:01 | Locked Google Sheets Connector | major | 28 hrs, 19 mins | This incident has been resolved. Please note that accounts may need to log out and back in to see the fix impleme...read more |
| 2023-11-30 11:54 | Reports of offline Forms and Accounts on Enterprise Plans | major | 4 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-03 11:03 | Delayed Email Notifications & After Submit Connectors on Team Accounts | minor | 4 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-17 10:00 | 'Server Error' when submitting forms | none | 0 second | A small group of customers reported getting a 'Server Error' message when submitting forms. This issue has since ...read more |
| 2023-09-25 10:45 | Reports of inaccessible forms and accounts on Team & Enterprise Accounts | minor | 3 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-21 13:22 | After Submit Connector not triggering on small subset of Premier, Professional and Basic accounts | minor | 21 mins | Between approximately 11:34 AM ET and 1:23 PM ET, a small subset of Premier, Professional and Basic accounts exp...read more |
| 2023-09-06 14:30 | Some Connectors and Notifications not getting triggered | minor | 0 second | At approximately 2:30PM EDT on 9/6/23, our team became aware of an issue in which some customers noticed that the...read more |
| 2023-08-04 10:41 | Reports of inaccessible Teams and Essentials instances. | major | 4 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-17 11:00 | HTTPS Connector Issue on select Professional, Premier and Basic accounts | none | 0 second | On 07/17/2023 (around 11:00 AM EDT) and 07/18/2023 (around 12:30 PM EDT), Professional, Premier and Basic account...read more |
| 2023-07-14 11:00 | Forms & Form List Unavailable on Essentials and Team Accounts | none | 0 second | At approximately 11:00 pm EST on July 14th, the team identified an issue with the forms list and forms being unav...read more |
| 2023-07-04 11:10 | Forms & Form List unavailable on US Enterprise accounts | none | 0 second | At approximately 11:10 pm EST the team identified an issue with the forms list and select forms being unavailable...read more |
| 2023-06-27 18:00 | US Teams and Enterprise accounts inaccessible | none | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-06 10:01 | Reports of Locked Connectors on small segment of Accounts | none | 1 hr, 37 mins | This incident has been resolved. Our team will continue to investigate and monitor updates to the permissions adm...read more |
| 2023-05-31 13:38 | Compliance, Teams, Essentials, and Enterprise users having trouble accessing forms and logging in | major | 3 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-15 10:10 | AWS Issue in Frankfurt | minor | 3 hrs, 35 mins | This is issue is now resolved.This is issue is now resolved. |
| 2023-05-09 09:12 | Forms & Form List unavailable on select accounts | none | 36 mins | This incident has now been resolved. Our team will continue to monitor the issue.This incident has now been resolved. Our team will continue to monitor the issue. |
| 2023-04-19 13:00 | Locked Connector on a small segment of Teams, Essentials & Enterprise accounts | major | 0 second | At approximately 1 pm on April 19th, we became aware of reports of 'Locked' Salesforce and Payment connectors occ...read more |
| 2023-04-12 11:39 | FormAssembly forms currently unavailable on small segment of Compliance, Teams, Essentials & Enterpr... | none | 1 hr, 17 mins | This incident was resolved at approximately 1:35PM ET. Our team is currently compiling complete details to be sha...read more |
| 2023-04-12 11:07 | Professional and Premier plan forms temporarily unavailable | none | 0 second | Between approximately 10:40 am ET- 10:55 am ET, Professional and Premier plan forms were temporarily unavailable....read more |
| 2023-04-05 12:28 | Locked Salesforce Connector on Professional, Premier and Basic accounts | none | 7 mins | This incident has been resolved and all connectors should be operating properly. If you continue to run into any ...read more |
| 2023-03-15 17:39 | Compliance Cloud Accounts: Intermittent "Server Error" when Saving or Submitting Responses | none | 46 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-09 12:30 | Delay in After Submit Salesforce Connectors and Email Notifications on Compliance Cloud Plans | minor | 0 second | At approximately 12:30 PM EST on March 9th, the team became aware of delays in After Submit Salesforce Connectors...read more |
| 2023-03-08 16:19 | Delayed Email Notifications and After Submit Salesforce Connectors on Professional and Premier Plans | minor | 1 hr, 19 mins | This incident has been resolved. Notifications and After Submit Salesforce connectors are running as expected.This incident has been resolved. Notifications and After Submit Salesforce connectors are running as expected. |
| 2023-03-06 10:58 | Delay on Email Notifications and After Submit Salesforce Connectors | none | 3 hrs, 21 mins | This incident has been resolved. Notifications and connectors are running as expected.This incident has been resolved. Notifications and connectors are running as expected. |
| 2023-02-01 13:57 | Accounts and Forms unavailable across limited Enterprise accounts | none | 0 second | Between approximately 10:00 am and 10:30 am ET a subset of Enterprise accounts experienced a disruption to both t...read more |