Expel Status

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Current Status: Expel is UP

We checked the official Expel status page for updates 4 mins, 26 seconds ago.

Past Expel Incidents

Source: Official Expel status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-10-30 16:37 O365 Phishing Submission Button Not Working
major
0 second

We've verified that the O365 phishing submission button is now working as expected and we're taking steps to ensu...

2024-10-24 19:15 Delayed Notifications
minor
3 hrs, 50 mins

This issue has been resolved. All notifications in the backlog have been delivered and new notifications are bein...

2024-10-24 06:00 [Scheduled] Scheduled Infrastructure Maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-22 18:04 Intermittent Issues with Phishing Submissions
minor
135 hrs, 53 mins

This issue has been resolved. We're no longer receiving reports of failed phishing submissions.This issue has been resolved. We're no longer receiving reports of failed phishing submissions.

2024-10-04 04:00 [Scheduled] Workbench maintenance
maintenance
22 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-01 14:58 Some Notifications are delayed
critical
21 mins

All notifications are being delivered as expected and we're taking steps to ensure this does not happen again in ...

2024-08-31 09:00 [Scheduled] Partial routine maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-19 15:29 Notification provider delays
major
1 hr, 44 mins

The backlog is cleared and notification sending is normal.The backlog is cleared and notification sending is normal.

2024-08-15 12:24 Workbench Components Outage
major
1 hr, 11 mins

The incident has been resolved, and all systems are once again fully available. No customer data was lost. To cl...

2024-07-25 14:33 Workbench Availability
major
2 hrs, 31 mins

The incident has been resolved, and all systems are once again fully available. No customer data was lost.The incident has been resolved, and all systems are once again fully available. No customer data was lost.

2024-07-11 06:00 [Scheduled] Routine maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-25 21:01 Notification delays
minor
12 hrs, 3 mins

This incident has been resolved.This incident has been resolved.

2024-06-25 06:00 [Scheduled] Scheduled Infrastructure Maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-22 06:05 Customer v2 assemblers not pulling alerts
critical
4 hrs, 45 mins

All assemblers are reconnected to the VPN. We have restarted all services on the affected assemblers and they hav...

2024-06-13 14:11 Upstream vendor outage causing delays in cloud device alert ingestion
major
50 mins

Our upstream vendor has resolved their outage, and our alert ingestion backlog has been processed. Alert ingestio...

2024-06-05 20:55 Workbench Availability
minor
1 hr, 10 mins

This incident has been resolved.This incident has been resolved.

2024-05-21 08:00 [Scheduled] Scheduled Infrastructure Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-05-03 09:36 Workbench Availability
major
6 hrs, 54 mins

This incident has been resolved.This incident has been resolved.

2024-04-22 20:00 [Scheduled] Scheduled Infrastructure Maintenance
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-28 18:33 Workbench is unavailable
critical
48 mins

This incident has been resolved.This incident has been resolved.

2024-03-27 02:15 Phishing submission ingestion degraded
none
6 hrs, 39 mins

We've ingested all emails and all systems are operational.We've ingested all emails and all systems are operational.

2024-03-25 06:00 [Scheduled] Scheduled Infrastructure Maintenance
maintenance
18 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-16 08:48 Workbench Degraded
critical
22 mins

This incident has been resolved.This incident has been resolved.

2024-02-27 14:48 Alert ingest outage
critical
33 mins

The incident has been resolved, and all systems are once again fully available. No customer data was lost, and S...

2024-02-22 13:24 Phishing Email Ingestion Delays
minor
2 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2024-02-19 13:54 Notification Delays - expected to resolve within an hour
none
19 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2024-02-13 17:21 Workbench outage
critical
1 hr, 16 mins

The incident has been resolved, and all systems are once again fully available.The incident has been resolved, and all systems are once again fully available.

2024-02-08 19:03 Workbench event processing is degraded
minor
3 hrs, 11 mins

The incident has been resolved. Expel alert count aggregates have been fixed.The incident has been resolved. Expel alert count aggregates have been fixed.

2024-01-25 12:56 Alert Processing Outage
critical
1 hr, 52 mins

This incident has been resolved.This incident has been resolved.

2023-12-13 11:47 Workbench performance degraded
minor
50 mins

This incident has been resolved.This incident has been resolved.

2023-12-12 20:12 Workbench is degraded
minor
1 hr, 28 mins

This incident has been resolved.This incident has been resolved.

2023-12-12 18:01 [Scheduled] Scheduled Infrastructure Maintenance
maintenance
1 hr, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-08 15:52 Alert ingestion and investigative actions are degraded
major
11 mins

A fix has been implemented and service is restored. All systems are healthy.A fix has been implemented and service is restored. All systems are healthy.

2023-11-02 13:42 Delay in phishing submissions
minor
25 mins

Phishing is fully operational. No submissions were lost.Phishing is fully operational. No submissions were lost.

2023-11-02 11:04 Delay in sending notifications
minor
23 hrs, 56 mins

This incident has been resolvedThis incident has been resolved

2023-11-01 06:37 Investigative actions not populating
critical
4 hrs, 10 mins

The issue affecting investigative actions has been resolved. All systems are healthy. No alerts were lost.The issue affecting investigative actions has been resolved. All systems are healthy. No alerts were lost.

2023-10-30 18:55 Alert and workflow actions not populating
critical
45 mins

A fix has been implemented and all systems are operational.A fix has been implemented and all systems are operational.

2023-10-25 20:01 [Scheduled] Scheduled Infrastructure Maintenance
maintenance
32 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-10-21 10:03 Investigative actions delayed
critical
23 mins

The incident with investigative actions has been resolved.The incident with investigative actions has been resolved.

2023-09-28 09:30 Partial outage with notification provider
major
3 hrs, 7 mins

Notifications are sending normally again, and all previously failed notifications have been delivered as well.Notifications are sending normally again, and all previously failed notifications have been delivered as well.

2023-09-23 11:03 Alert ingestion degraded for some Cisco Umbrella devices
major
50 mins

The issue has been identified and resolved. Alert ingestion is now healthy for all Cisco Umbrella devices. No ale...

2023-09-20 10:13 Email Notification Sending Delayed
minor
3 hrs, 51 mins

All delayed email messages have been sent, this issue is resolved.All delayed email messages have been sent, this issue is resolved.

2023-08-24 14:46 Phishing Alert ingestion degraded
minor
1 hr, 28 mins

This incident has been resolved. Phishing submission alerts are flowing as expected.This incident has been resolved. Phishing submission alerts are flowing as expected.

2023-08-18 10:21 Issues with alert grid and alert counts
minor
2 hrs, 32 mins

Re-population of alert counts into the alert grid and alert analysis dashboard has completed. All alert counts ar...

2023-08-16 10:43 New alerts are not being polled
critical
2 hrs, 41 mins

This incident has been resolved.This incident has been resolved.

2023-08-12 04:27 Alert ingestion partial outage
major
30 mins

We have caught up on our backlog for alert ingestion. Thank you for your patienceWe have caught up on our backlog for alert ingestion. Thank you for your patience

2023-08-02 12:36 Slack Partially Degraded
major
3 hrs, 17 mins

Slack reported all problems are resolved as of 2:32 ET. We confirmed that customers have been Slack notification...

2023-07-21 16:32 Some notifications delayed or duplicated
minor
1 hr, 53 mins

Our notifications provider has resolved their issue and Expel notifications are no longer being delayed or duplic...

2023-07-19 20:00 [Scheduled] Scheduled Infrastructure Maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-07-01 13:20 Alert Ingestion Degraded
none
24 mins

Alert ingestion latency has been resolved and alert processing has been functioning normally as of 1:40pm US/East...