Castle Status

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Current Status: Castle is UP

We checked the official Castle status page for updates 1 min, 13 seconds ago.

Past Castle Incidents

Source: Official Castle status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-07-20 07:00 [Scheduled] Underlying infrastructure maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-09 18:36 Partial service degradation
major
1 hr, 17 mins

This incident has been resolved.This incident has been resolved.

2024-06-27 17:03 Dashboard downtime
major
12 mins

This incident has been resolved.This incident has been resolved.

2024-06-13 10:12 Service degradation
critical
38 mins

This incident has been resolved.This incident has been resolved.

2024-01-07 07:00 [Scheduled] Underlying infrastructure maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-09-02 06:00 [Scheduled] Underlying infrastructure maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-08-03 11:51 Partial unavailability dashboard
major
2 hrs, 5 mins

This incident has been resolved.This incident has been resolved.

2023-04-22 04:00 [Scheduled] Dashboard maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-03-04 07:00 [Scheduled] Underlying infrastructure maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-02-22 04:45 Intermittent 5xx API errors
minor
2 hrs, 54 mins

Our team has thoroughly investigated the issue and determined that the root cause is likely due to underlying net...

2023-01-22 00:20 Service degradation
minor
38 mins

The APIs are back to full operation and we're assessing any impact on the data during the period of the incident....

2022-12-07 07:00 [Scheduled] Underlying infrastructure maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-08-22 06:57 Partial database outage
none
6 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2022-08-08 16:49 API downtime
major
2 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2022-07-11 13:55 Data ingestion issue in the Explore tab
major
1 hr, 24 mins

This incident has been resolved.This incident has been resolved.

2022-06-16 02:45 API performance degradation
minor
3 hrs, 56 mins

This incident has been resolved.This incident has been resolved.

2022-06-15 15:36 Internal services issue
major
1 hr, 1 min

Internal systems are stable.Internal systems are stable.

2021-12-22 13:01 Amazon Web Services disruption
none
8 hrs, 30 mins

Amazon Web Services mitigated majority of issues around EC2. We will continue to monitor the issues of AWS and up...

2021-12-07 16:37 Potential service disruption
none
5 hrs, 58 mins

Most of the AWS systems are working already and the few that are not are recovering fast.Most of the AWS systems are working already and the few that are not are recovering fast.

2021-11-05 17:30 API slowdown
minor
0 second

Our APIs have slowed down due to a database issue.Our APIs have slowed down due to a database issue.

2021-09-06 20:04 API Downtime
none
0 second

At 2021-09-06 20:04 UTC we experienced an AWS hardware failure with one of our main databases which led to 7 minu...

2021-08-30 14:43 Lost events in Castle Dashboard
none
0 second

Between 14:43 and 15:31 UTC Castle experienced an infrastructure issue with our message queuing system that cause...

2021-04-04 13:56 Service disruption
minor
30 mins

System is back to normal. We will follow up with more details about this incidentSystem is back to normal. We will follow up with more details about this incident

2021-03-30 12:09 Service disruption
critical
4 hrs, 19 mins

Systems are operating normally and we have put mitigation measures in place to ensure the issue does not reoccur....