Current Status: Alert Logic is UP
We checked the official Alert Logic status page for updates 4 mins, 2 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-08-24 14:00 | [Scheduled] Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-18 17:44 | Unavailability to Alert Logic PCI scanning | major | 2 hrs, 53 mins | The issue affecting PCI scanning has been resolved and all services are operating normally. We apologize for any ...read more |
| 2024-05-20 21:19 | Degradation to Alert Logic customer support systems | minor | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 21:16 | Issue affecting incidents | US-East | minor | 9 hrs, 51 mins | After a period of monitoring, we can confirm that this issue is resolved.After a period of monitoring, we can confirm that this issue is resolved. |
| 2024-02-11 06:00 | [Scheduled] Scheduled maintenance to Alert Logic reporting infrastructure | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-30 16:24 | Alert Logic Console authentication issues | none | 5 hrs, 29 mins | The issue affecting the Alert Logic Console has been resolved. We apologize for any inconvenience this may have c...read more |
| 2023-11-08 13:06 | Degradation to asset visibility for US customers | major | 3 hrs, 21 mins | The issue affecting visibility into assets has been resolved and all services are operating normally. We apologiz...read more |
| 2023-10-28 11:46 | Impact to Network IDS appliances in all regions | major | 0 second | Following an extended period of monitoring, this incident is now resolved. If you experience any further issues, ...read more |
| 2023-09-25 15:15 | WAF configuration page not loading for MDR customers | US-East | minor | 2 hrs, 19 mins | The issue affecting WAF configuration page has been resolved and all services are operating normally. We apologiz...read more |
| 2023-09-15 15:00 | Failed execution of scheduled PCI scans | US regions | none | 0 second | We experienced an issue regarding scheduled PCI scans that impacted some of our US-based customers between Septem...read more |
| 2023-08-01 12:00 | [Scheduled] Scheduled maintenance to Alert Logic log parsers | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-25 18:51 | Degradation to the Alert Logic Console | minor | 47 mins | The Alert Logic Console is now functioning correctly. The incident is resolved.The Alert Logic Console is now functioning correctly. The incident is resolved. |
| 2023-07-20 10:53 | Impact to the EEP page in the Alert Logic Console | UK-West-1 | major | 52 mins | The issue affecting the EEP Console for UK customers has been resolved and all services are operating normally. W...read more |
| 2023-07-10 19:48 | Degradation to health stats in the Alert Logic Console | minor | 1 hr, 45 mins | The issue affecting Assets health stats in the console has been resolved and all services are operating normally....read more |
| 2023-07-05 13:32 | Degradation to the Reports in the Alert Logic Console | All Regions | major | 1 hr, 32 mins | The issue affecting reports in the Alert Logic Console has been resolved and all services are operating normally....read more |
| 2023-06-30 09:01 | Extended Endpoint Protection issue on Alert Logic backend | major | 5 hrs, 6 mins | The issue affecting EEP has been resolved and all services are operating normally. We apologize for any inconveni...read more |
| 2023-06-13 19:27 | Alert Logic Console | All Regions | minor | 1 hr, 51 mins | Availability and functionality of the Alert Logic Console is now restored. The incident is resolved.Availability and functionality of the Alert Logic Console is now restored. The incident is resolved. |
| 2023-05-03 13:04 | Degradation to Extended Endpoint Protection (EEP) | US Regions | minor | 1 hr, 23 mins | The issue affecting the EEP product has been resolved and all services are operating normally. We apologize for a...read more |
| 2023-03-31 14:18 | Website Availability Issues | none | 3 hrs, 20 mins | The is now fully operational. Thank you for your patience during this time. If you experience any further issue...read more |
| 2023-02-26 02:43 | Major Incident - Unable to log into Alert Logic Console | All Regions | critical | 53 mins | Alert Logic Engineers have identified and corrected the problem. No data or information was lost during this inci...read more |
| 2023-02-25 19:00 | [Scheduled] Network Maintenance | US-West-1 | maintenance | 28 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-28 20:00 | [Scheduled] Network Maintenance | US-West-1 | maintenance | 3 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-21 16:18 | New Agent Connections to IDS Appliances | All Regions | minor | 2 hrs, 33 mins | This incident is now resolved.This incident is now resolved. |
| 2022-08-23 15:46 | Alert Logic Console | minor | 4 hrs, 26 mins | This incident is now resolved.This incident is now resolved. |
| 2022-08-15 18:03 | Alert Logic Console Login Issues | major | 45 mins | Alert Logic Engineering teams have identified the root cause, applied the fix and all services have been verified...read more |
| 2022-08-13 20:00 | [Scheduled] Network Maintenance | UK-West | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-11 10:10 | Incidents not being displayed in the Console | US-East | minor | 1 hr, 12 mins | This incident is now resolved.This incident is now resolved. |
| 2022-07-29 19:13 | Degradation to Alert Logic Console | All Regions | minor | 38 mins | Alert Logic Console access and functionality has been restored in all regions. This incident is now resolved.Alert Logic Console access and functionality has been restored in all regions. This incident is now resolved. |
| 2022-07-28 13:50 | Incident data formatting | All regions | minor | 1 hr, 42 mins | This incident is now resolved. Incident details that were incorrectly rendered during the period of impact are no...read more |
| 2022-07-12 21:42 | Endpoint Protection Console | US-East | minor | 6 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-27 09:22 | Alert Logic Console | All Regions | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-21 07:12 | Alert Logic Support Site | minor | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-17 15:41 | Alert Logic Console Topology Page | US-Regions | minor | 3 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-16 18:19 | WAF Appliance Management | US-West | minor | 1 hr, 37 mins | This incident has been resolved. Customers in this region are now able to manage and configure in-line WAF Applia...read more |
| 2022-06-15 13:00 | [Scheduled] Scanning Maintenance in the US Regions | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-01 12:01 | [Scheduled] Scanning Maintenance in the UK-West Region | maintenance | 4 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-01 03:20 | Product Degradation | US-East-1 | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-03 14:24 | Alert Logic Support Emails | minor | 1 hr, 23 mins | This incident is now resolved. Customers can now continue to contact Alert Logic Support via the support@alertlog...read more |
| 2022-05-01 01:00 | [Scheduled] Network Maintenance (Part 3) | US-West | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-26 13:16 | Alert Logic Support Emails | minor | 52 mins | This incident is now resolved. Customers can now continue to contact Alert Logic Support via the support@alertlo...read more |
| 2022-04-24 01:00 | [Scheduled] Network Maintenance (Part 2) | US-West | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-23 01:00 | [Scheduled] Network Maintenance | US-West | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-10 01:01 | [Scheduled] Network Maintenance | US-West | maintenance | 6 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-07 14:38 | Alert Logic Console | All Regions | minor | 1 hr, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-28 08:30 | Health Statistics | US-East | minor | 5 hrs, 50 mins | This Incident is now resolved. Both statistical and health data are back to operational levels in US-East.This Incident is now resolved. Both statistical and health data are back to operational levels in US-East. |
| 2022-03-17 12:49 | Alert Logic Support Telephone Number | minor | 1 hr, 42 mins | This incident is now resolved. UK Customers can now continue to contact our Support Team by telephone on +44 203...read more |
| 2022-02-22 09:42 | US-West | Alert Logic Console | minor | 1 hr, 15 mins | This Incident is resolved. Alert Logic Engineers discovered a database issue in US-West which required a fix to ...read more |
| 2022-01-18 01:30 | Health data not loading in Alert Logic Console | US Regions | minor | 1 hr, 1 min | Following a period of monitoring, Alert Logic Engineers have confirmed that all accounts are fully operational. ...read more |
| 2022-01-14 12:18 | Reporting Features | All Regions | minor | 3 hrs, 28 mins | Alert Logic reporting features are now confirmed to be fully operational. This incident has been resolved.Alert Logic reporting features are now confirmed to be fully operational. This incident has been resolved. |
| 2021-12-22 15:21 | Report Execution | US-East | minor | 1 hr, 5 mins | Alert Logic Engineers have confirmed that all report services are back to a fully operational state. Any affecte...read more |