Current Status: ActiveCampaign is UP
We checked the official ActiveCampaign status page for updates 3 mins, 43 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-10-03 15:00 | Engineers have identified an issue where customers attempting to log in to ActiveCampaign using SSO ... | minor | 1 hr, 48 mins | Engineers restored log in issues for customers attempting to use SSO, as of 4:15pm CT. No further errors have bee...read more |
| 2024-09-16 01:36 | Engineers have identified a problem with partner login verification email delivery and are working t... | minor | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-11 16:19 | A Subset of ActiveCampaign accounts experiencing issues | major | 5 hrs, 50 mins | Engineers have resolved this issue.Engineers have resolved this issue. |
| 2024-08-31 21:05 | Customers attempting to log in using MFA see an error page with HTTP Code 500 | major | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-25 04:00 | [Scheduled] APAC Platform Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-25 02:00 | [Scheduled] US Platform Maintenance | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-25 00:00 | [Scheduled] EU Platform Maintenance | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-21 10:42 | ActiveCampaigns accounts being logged out. | minor | 94 hrs, 45 mins | This incident has been resolvedThis incident has been resolved |
| 2024-08-14 15:03 | ActiveCampaign Errors | major | 2 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-08-07 03:05 | Activecampaign.com is experiencing issues | minor | 1 hr, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-31 18:24 | Contact counts not loading when inserting a segment on the campaign summary page | major | 5 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-23 11:02 | Landing pages builder application cannot be loaded | minor | 0 second | Customers trying to load Landing Pages would have experienced an issue where the page did not load correctly and...read more |
| 2024-07-05 12:47 | Tracked links may redirect to a "Site can't be reached" status | major | 1 hr, 13 mins | This incident has been resolved. All links in campaigns are operating as expected.This incident has been resolved. All links in campaigns are operating as expected. |
| 2024-06-28 10:47 | Landing Page Editor | major | 8 hrs, 42 mins | Engineers have verified the issue is now resolved.Engineers have verified the issue is now resolved. |
| 2024-05-27 06:45 | Engineers have identified an issue that may result in delays in Automations processing and campaign ... | none | 2 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-22 10:09 | Engineers have detected an issue that is preventing users from accessing reporting. | critical | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-15 10:38 | Resellers/Agencies unable to self-signup | major | 3 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-02 06:00 | [Scheduled] Planned upgrade of the Campaign Designer | maintenance | 1 hr, 20 mins | All work is completed and the designer is functioning normally.All work is completed and the designer is functioning normally. |
| 2024-04-29 18:08 | New customers cannot sign up for enterprise or professional plans | minor | 41 mins | Customers can just refresh the page and attempt again to succeed signing up.Customers can just refresh the page and attempt again to succeed signing up. |
| 2024-04-19 14:30 | Customer may be unable to load the email editor | minor | 52 mins | As of 435 PM EDT, engineers have verified the issue is resolved.As of 435 PM EDT, engineers have verified the issue is resolved. |
| 2024-04-19 11:37 | Engineers have identified an issue with apparent changes to gmail spam filtering. Some emails are be... | none | 3 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-15 21:30 | The ActiveCampaign API is degraded. Customer API calls and integrations will see increased 503 respo... | major | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-14 21:00 | The Active Campaign Australian data center is currently experiencing an outage. Engineers are workin... | critical | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-11 19:20 | Users in APAC and EU data centers are currently unable to perform batch operations like import/expor... | major | 1 hr, 13 mins | This incident is now Resolved. Users who experienced this issue during the outage should retry the batch operatio...read more |
| 2024-04-11 10:18 | Engineers have identified an issue where users are unable to create new trials or make changes to th... | critical | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-09 12:30 | Customers unable to access the campaigns and forms index pages | none | 0 second | Beginning at 12:16 CST customers were unable to access the campaigns and form index pages, and were directed to t...read more |
| 2024-04-08 07:53 | EU data center new account creation failures | none | 0 second | Starting at 04:44 CDT, customers were unable to sign up for new accounts. Engineers deployed a fix that restored ...read more |
| 2024-04-05 13:30 | Automation start triggers cannot be added in the automation canvas | minor | 0 second | Between 1:18pm and 3:34pm CST customers were unable to add a start trigger to the automation canvas. Engineers de...read more |
| 2024-03-28 11:55 | Engineers have identified an issue where new and existing affiliates are unable to log in to the Act... | major | 2 hrs, 32 mins | The engineers have fixed the issues, affiliates can create accounts and log in.The engineers have fixed the issues, affiliates can create accounts and log in. |
| 2024-03-21 09:10 | Automation "If" blocks are degraded in EU based accounts | minor | 9 mins | The issue has been resolved and services are running normallyThe issue has been resolved and services are running normally |
| 2024-03-20 18:36 | Engineers are investigating an issue with the ActiveCampaign Zapier integration | critical | 2 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-05 09:59 | Engineers have detected an issue causing pages within the application to intermittently load slowly ... | critical | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-09 11:50 | Engineers have identified an issue that may result in a delay in Automations Processing | none | 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-07 14:00 | Engineers are investigating an issue that is causing images to not be displayed in content manager a... | none | 1 hr | This incident has been resolved.This incident has been resolved. |
| 2024-01-30 15:00 | [Scheduled] File Attachment planned upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-16 21:00 | [Scheduled] Reporting tool planned upgrade | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-14 23:02 | [Scheduled] Planned database upgrade for integration layer service | maintenance | 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-10 10:15 | Segmentation Advanced Search Outage | none | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-05 08:55 | Bulk Editing Tag Filtered Contacts | major | 3 hrs | This incident has been resolved.This incident has been resolved. |
| 2023-12-18 18:18 | Engineers are investigating an issue in the partner portal. Partners will see "internal server error... | minor | 1 hr, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-02 10:28 | Database maintenance | none | 30 mins | The maintenance has been completed.The maintenance has been completed. |
| 2023-11-21 09:12 | Issues with trial account creation | none | 35 mins | Engineers have resolved the issue.Engineers have resolved the issue. |
| 2023-11-06 13:33 | content manager | minor | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-01 11:00 | Engineers identified an issue resulting in increased error rates in ActiveCampaign between 10:50 and... | none | 0 second | Engineers identified an issue resulting in increased error rates in ActiveCampaign starting at 10:50 CST. The pro...read more |
| 2023-10-30 13:26 | Engineers are investigating an issue causing delays in Automations | minor | 2 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-23 10:56 | Intermittent issues with Zapier integrations | major | 1 hr, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-23 09:57 | Engineers have identified an issue impacting the Pages application. Existing Landing Pages are avail... | major | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-19 16:21 | Engineers detected a platform wide service disruption | critical | 12 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-19 14:48 | EU and APAC - Web-hook errors | critical | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-17 11:52 | New conversations are not loading | major | 18 mins | This incident has been resolved.This incident has been resolved. |